Lisa Santiago

*** ***** **** ***** ******

Daytona Beach, FL 32118

ad3izm@r.postjobfree.com

+1-386-***-****

To obtain a position with a challenging and rewarding growth potential. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Caregiver/Personal Assistant

Absolute Health Professinals - Port Orange, FL

January 2023 to Present

I provide personal care to seniors in the community, assist in bathing, dressing. I prepare meals, medication reminders, companionship, run errands, such as groceries, post office, Dr, appts, physical therapy . Monitor and provide help with any all exercises . I provide them a safe and secure atmosphere that they can trust .

Customer Service Representative

Interim HealthCare - Daytona Beach, FL

January 2022 to January 2023

Answer phone calls & direct them to the appropriate departments. General Duties: filing, faxing, coping orders, medical records, subpoenas, & referrals to doctors offices, hospitals, labs.

Open & Activate Charts

Enter Patients Demographics, Orders, Plan Of Care, Discharges, Transfer To Facilities. Prepare Welcome Packages for Nurses

Verifying Clinician visits for Payroll, RN’s OT, PT.

Software - River Soft

Caregiver/Companion

Absolute health professionals - Daytona Beach, FL

October 2019 to January 2022

I provide in private homes companionship, light house duties, run errands, bathing, preparing daily meals, medication reminders, transfer patients to and from docter’s appts. Caregiver/ Home Health Aide

Council on Aging of Volusia County - Daytona Beach, FL September 2014 to July 2018

Provide companionship, planning & preparing meals, light housekeeping,

• Run errands, assisting with personal care (bathing, dressing, incontinence/toileting, )

• Mobility assistance, transporting/prescription pick-up's, discharge assistance) Administrative Assistant

EXO Production Inc - Orlando, FL

January 1995 to December 2014

Performs administrative and office support activities for multiple supervisors.

• Duties include fielding telephone calls, receiving and directing visitors, presentations, and filing. Internet research and strong communication skills.

• Manage calendars; making travel, meeting and event arrangements; preparing reports and financial data.

Detailer

Frito-Lay - Daytona Beach, FL

June 2012 to November 2013

Detailer (06/2012 to 11/2013)

• Providing Customer Services to local retail stores

• Rotating products in gondola & displays

• Stocking & merchandising product

• Build promotional displays, signs, etc.

Merchandiser

Select Media - Duluth, GA

October 2009 to August 2012

Replenishing books & magazines in local retail stores

• Setting up Plano Grams & Racks, Fixtures

Medical Records/ Scheduler

Borland-Grover Clinic - Ormond Beach, FL

January 2008 to February 2009

Introduction to Misy's Tiger, Medical Manager, E- Clinical's software

• Scheduled daily appointments, lab work and surgeries

• Filed, scanned records and documents

• Input Patient Demographics

• Verified Insurance Coverage

• Daily requirements also include referrals, handling subpoenas, & entering doctors' notes.

• Multiple phone line system used in a multi- doctor practice Assistant Property Manager/ Clerical Assistant

Sundance of Florida Real Estate - Kissimmee, FL

November 2004 to May 2007

In charge of maintenance crew (scheduled work orders, dispatch, etc.)

• Set up appointments for viewing properties & collected rental payments

• Assisted with 6 month/walk-in inspection properties, corresponding letters & daily reports on vacancy's and rentals

• Searched descriptions on housing & rentals for the community to view Legal Assistant

Morgan & Morgan, PA - Orlando, FL

December 2001 to August 2003

Client Profiles software

• Assisted Paralegals and Case Managers

• Ordered medical records, accident reports, police reports, & insurance records

• Prepared demand packages for law suits

Education

Certified Nurse Assistant in Nursing

Halifax Academy for Caregivers - Daytona Beach, FL 2015 to 2015

High school or equivalent in Medical Assistant

Cambridge Allied of Health - Longwood, FL

January 2008 to November 2008

Cambridge Institute of Allied Health Inc

May 2001

GED in General

Anna Roque High School Humaco - Humacao, PR

June 1989 to June 1990

Skills

• HHA

• Home Health

• Home Care

• CNA

• Caregiving

• Alzheimer's Care

• Senior Care

• Dementia Care

• Meal Preparation

• Alzheimer's Care

• Dementia Care

• Meal Preparation

• Senior Care

• Medical Scheduling

• Basic Math

• Guest Services

• Vital Signs

• Patient Care

• Laundry

• EMR Systems

• Medical Office Experience

• Medical Records

• Data entry

• Administrative experience

• Medical terminology

• English

• Medical receptionist

• Microsoft Word

• Customer service

• Hospice Care

• Insurance Verification

• Clerical Experience

• Spanish

• Documentation review

• Sanitation

• HIPAA

• Typing

Languages

• Bilingual - Fluent

Certifications and Licenses

CNA

March 2015

Medical Assistant

January 2008 to November 2008

Inputting demographic information for patients, scheduling patients for lab work, surgeries, follow ups, checking in / out patients. In charge, of medical records, subpoenas, scanning documents to appropriate depts, Dr's offices, hospitals, walk- ins clinics, filing, worked back office . Certified Nursing Assistant (CNA)

Drivers License

Home Health Aide

CPR Certification

First Aid Certification

CPR Certification

Additional Information

Skills & Interests:

• Clear oral communications, written notes & documents, Bilingual

• Organized, dependable, self-starter, able to multi-task & type 35-40 wpm.

• Great customer service skills, along with excellent work ethic, and the ability to function in a team structure.

• Certified in Adult, Infant, & Child CPR as well as First Aid Techniques

• Certified in Alzheimer's and Dementias Care

• Mircosoft experience with MS word, Windows & Excel, Internet & Email

Contact this candidate