JOHN D. JONES

*** ********* ** **, ********* #***

Washington DC20011

202-***-****

ad3iy6@r.postjobfree.com

PERSONAL STATMENT

Dependable, hard worker with great attention to detail capable of multi tasking with over five years experience in property management and administrative settings. Providing excellent problem solving abilities accompanied with excellent organization, interpersonal and resource planning skills.

PROFESSIONAL EXPERIENCE

Promoted from supervisor to manager to train, cross train and develop front desk personnel.

Trained personnel on front end operations and standards.

Maintained high level of service, hospitality and overall guest experiences.

Built strong relationship with local clientele, resulting in the increase of room revenue and enrollments.

Ensured all regulatory compliance requirements including data entry, filing and compliance recertification.

Completed; faxing, Xeroxing, running special events, activities and ensuring rent collection procedures were followed.

Ensured occupancy prices were at budget level or higher if possible after monitoring the market, weekly.

Monitored and effectively managed property expenses to adhere to budget guidelines.

Abided by regulatory programs policies.

Fostered and maintained positive attitude while providing great customer service.

Completed tax recertification.

RELATED WORK HISTORY

Leasing Agent

Blair Road Apartments

02/2003-08/2004

Bladensburg, MD

United Metering

Office Manager

06/2000-12/2001

Washington, DC

Assistant Property Manager

Smith Realty inc.

04/2000-12/2002

Tacoma Park, MD

Administrative Assistance

DC Superior Court

10/1998-04/2000

Washington, DC

Office Manager

Securities Exchange Commission

06/1993-08/1997

Washington, DC

EDUCATION

Social Work, Virginia Union University, Richmond VA

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