Edwin Hernandez
OBJECTIVE
Goal-focused individual seeking a security leadership role in which I can apply my management, leadership and motivational skills to develop a team of professionals as they work toward increased productivity and customer satisfaction.
EXPERIENCE HIGHLIGHTS
December 2019 – Present
Police Officer – Delray Beach Police Department
Applied advanced mathematic skills and data analysis in a team environment to reconstruct the events leading up to significant crashes. Utilized public speaking and training experience to testify in court and present the case in a way that is easy to understand. Prioritized daily activities to ensure the timely completion of investigative reports and maintain an effective level of traffic enforcement.
Projects: Evaluated processes and developed more streamlined methods to increase efficiency and productivity in crash investigations. Selected as team member and SME for implementation of new HR payroll and timekeeping system.
August 2015 – July 2019
Police Officer – Fayetteville Police Department
Embodied the mission statement of the police department by developing a Community Policing Unit. Utilized interpersonal communication and public speaking skills to liaise between community organizations and department administration. Developed policies and procedures to improve relations between the department and the community it serves. Prepared promotional materials, training curriculums, and social media content for dissemination to various groups. Coordinated and executed events of varying scales, including managing outside vendors and volunteers. Managed the operating budget for a new division within the department, including finding funding opportunities and managing expenses. Applied critical thinking, negotiation, and conflict management skills as a patrol officer during critical incidents. Completed technical incident reports and warrant requests for use in the court system.
July 2013 – November 2014
Residential Community Manager – Yes! Communities
Scheduled direct reports to optimize performance and reach company objectives. Trained and developed diverse staff to facilitate individual growth and promote motivation and professionalism. Disciplined and discharged non-performing personnel and recruited, interviewed, and hired qualified replacements.
June 2004 – December 2012
Cast Member – Walt Disney World Resort
Trained in world-class customer service principles and empowered to apply them in everyday scenarios.
KEY SKILLS
SUPERVISION & MANAGEMENT
BUDGET PLANNING
CUSTOMER SERVICE
PUBLIC SPEAKING & ADULT TEACHING
CERTIFICATIONS
POLICE INSTRUCTOR (FLORIDA & GEORGIA)
FDLE POLICE OFFICER (CURRENT & ACTIVE)
FL GUARD CARD (D & G EXPIRED)
AWARDS
ROOKIE OF THE YEAR
OFFICER OF THE MONTH
LIFE SAVING AWARD
CHIEF’S AWARD
UNIT COMMENDATION
EDUCATION
COLUMBIA SOUTHERN UNIVERSITY (SENIOR)
-B.S. in Criminal Justice
REFERENCES
Sgt. Casey Kelly (DBPD)
Personal/Professional
Ofc. Alex Smith (DBPD)
Personal/Professional
Jason Romano
Personal
COMPLETE WORK HISTORY
December 2019 – Present
Police Officer – Delray Beach Police Department (FL)
September 2019 – December 2019
Security Officer – Allied Universal
July 2019 – September 2019
Unemployed – Relocation
August 2015 – July 2019
Police Officer – Fayetteville Police Department (GA)
November 2014 – August 2015
Jail Officer – Clayton County Sheriff’s Officer (GA)
July 2013 – November 2014
Residential Community Manager – Yes! Communities
August 2012 – July 2013
Business Center Manager – Fayette Executive Center
November 2009 – August 2012
Customer Service/Accounts Receivable/Property Manager – Atlantic Pacific Management
November 2007 – September 2011
Server/Bartender – Brinker International
January 2008 – May 2008
Loss Prevention – Ritz Carlton
June 2007 – November 2007
Cook – Chik-fil-a
February 2006 – October 2006
Server – Bennigan’s Restaurant
June 2004 – December 2012
Cast Member – Walt Disney World Resort
October 2003 – June 2004
Ride Operations – Universal Studios Orlando