SF

SHERRI FRY

ad3ixc@r.postjobfree.com 816-***-**** Kansas City, MO 64134

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Passenger Assistance

Daily Logging

Confidentiality Understanding

Driving and Transportation

Safety Management

Processes and Procedures

Customer Service

Problem-Solving

Valid Driver's License

CDL License

Safety Protocols

Customer Rapport

Navigational Systems and GPS

Uber

Driver

07/2016 - Current

Picked up clients from specific locations to transport and drop off at destinations.

Demonstrated professional conduct with clients to deliver outstanding customer service.

Transported clients to specified destinations safely and on-time. A4 Kansas City, MO

Warehouse Worker

10/2019 - 04/2021

Recognized defective material and reported issues to management. Moved large and bulky items manually or with pallet jacks or forklifts. Received deliveries, scanned packages and updated orders in internal database.

Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Prepared and completed warehouse orders for delivery or pickup according to schedule.

Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.

Preserved safe work environment by maintaining clean workstations and pallet area.

Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Filed requisitions for out of stock items and supplies. Packed boxes and stock using organizational guidelines. First Student Transportation Kansas City,

MO

Transportation Router

11/2014 - 08/2018

Routed students to and from school.

Summary

Skills

Experience

Durham Schools Services Grandview,

MO

Lead Dispatcher

10/2002 - 06/2014

Fielded incoming calls, answered questions and transferred calls internally. Delivered high-quality customer service to approximately 10,000 customer per day.

Established and maintained positive relations with drivers, creating work environment to embrace, promote and lead continuous improvement efforts.

Promoted safe work activities by conducting safety audits and attending company safety meetings.

Addressed questions, problems or requests for service or equipment. Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives. Dispatched drivers to meet daily delivery needs for company customers. Recorded and maintained files or records of customer requests, work or services performed.

Relayed work orders, messages or information using telephones or two-way radios.

Heritage College Kansas City, MO

Medical Assisting/ X-Ray

10/2010

Paseo High School Kansas City, MO

High School Diploma

06/1985

Education and Training

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