Shanquinn Mosley

**** ** **** ******, #*** Miami, Florida 33147 470-***-**** ad3ix1@r.postjobfree.com

MANAGEMENT CUSTOMER SERVICE

Detailed-oriented professional that is committed to efficiency and thoroughness. I work well independently as well as collaboratively in a team environment. I have a proven ability to meet critical deadlines with attention to detail. Very self-motivated individual that will go the extra mile to make my company strive.

QUALIFICATIONS SKILLS

Flexible & Versatile

Poised and Competent

Computer Literate

Interpersonal Communication

Thrive in deadline-driven environments

EXPERIENCE

United States Postal Service Hialeah, FL July 2016 - Current

Mail Carrier

•Collect letters and parcels.

•Sort incoming letters and parcels.

•Sell stamps and other postal products.

•Get customer signatures for registered, certified, and insured mail.

G4S Secure Solutions USA

Miami FL

July 2011 – Current

Site Captain/Supervisor

Schedule and dispatch workers, Monitoring the upkeep of equipment, service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.

Arrange for necessary repairs in order to restore service and schedules. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.

Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. Address questions, problems, and requests for service or equipment.

Prepare daily work and run schedules. Oversee all communications within specifically assigned territories.

Training and guiding/ supervisoring the duties performed by my fellow employees.

Operating of Labor Scheduling system, creating weekly schedules for personnel.

Operating video surveillance software for building, over seeing daily operations.

Sheye’s of Miami Learning Center

Miami, FL

July 2016 - June 2018

Child Care Teacher

Responsible for teaching the toddlers and 4-year- olds how to read, write, and says their

alphabets collectively, with an average of 20 students per class.

Created and implemented innovative and engaging lesson plans and activities, increasing

student learning motivations.

Collaborated with staff members in developing school activities and joint lessons that

resulted in improving school morale.

Miami Dade County

Miami, FL

April 2014 - July 2016

Emergency Dispatch Council Operator

Address questions, problems, and requests for service or equipment.

Prepare daily work and run schedules. Oversee all communications within specifically assigned territories.

Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedule.

Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.

Sheye’s of Miami Learning Center

Miami, FL

July 2016 - June 2018

Child Care Teacher

Responsible for teaching the toddlers and 4-year- olds how to read, write, and says their

alphabets collectively, with an average of 20 students per class.

Created and implemented innovative and engaging lesson plans and activities, increasing

student learning motivations.

Collaborated with staff members in developing school activities and joint lessons that

resulted in improving school morale.

Allied Baron

Miami, FL

Aug 2010- Feb 2015

Dispatch Lieutenant

Creating schedule for daily crews and dispatch workers, monitored equipment, the up keep of service vehicles to appropriate locations according to customer requests,specifications, or needs, using radios or telephones.

Arrange for necessary repairs in order to restore service and schedules. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.

Confer with customers or supervising personnel in order to address questions,

problems, and requests for service or equipment.

Church of The Open Doors

Miami, FL

June 2004- Dec 2018

Youth Advisory Assistant

Plan and implement retreats for the youth.

Plan, coordinate, and implement ideas for the fundraisers for the youth.

Monitor the preschool and youth Sunday school programs for the year.

Assisting the minster with the Vacation Bible School Program for the youth.

EDUCATION CERTIFICATIONS

High School Diploma Miami Norland Senior High School Miami, FL

May 2007

REFERENCES UPON REQUEST

Contact this candidate