Tyler Witt
*****.*******@*****.***
McKinney, TX 75072
Motivated professional looking for an opportunity to utilize my skills to establish a long-term and growing career. SKILLS
• File and record maintenance
• Data entry
• Regulatory compliance
• Organization skills
• Strong attention to details
• Communicating effectively
in groups
• Leadership
• Documentation
• Auditing
EXPERIENCE
11/2020-05/2021 Patient Support Resolution, CCS Medical- Dallas, TX 75234
• Resolve patient issues and ensures accurate reorder processing via phone, email, document processing and medical record validation.
• Ensure patients have all required medical documentation to permit billing of services as assigned.
• Work closely with medical insurance companies.
10/2019-04/2020 Member Service Specialist, Teladoc Health- Lewisville, TX 75257
• Received high volume calls to assist members with registration, scheduling consultations, and technical help
• Worked with insurance companies to resolve member claims
• Maintained updated records on all member coverage. 01/2019-10/2019 Intervention Specialist, Interface Security Systems- Plano, TX 75287
• Monitored surveillance cameras for commercial businesses
• Received emergency calls to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
• Strong attention to details, critical thinking.
11/2017-01/2019 Customer Service Rep, North Texas Toll Authority- Plano, TX 75093
• Answered in-bound phone calls from customers and assisted with resolving their issues
• Created and reviewed invoices to ensure accuracy
• Addressed billings concerns
EDUCATION
Linn Benton Community College - Albany, OR
General Studies, 09/2015-06/2017