Mark Gongora

**** ****** ******, ***#****

Pasadena, TX 77502

Ph. 832-***-****

email: ad3ioy@r.postjobfree.com

Dear Sir or Madam,

I feel that my experience along with my accomplishments makes me a competent candidate for any current openings your company is looking to fill in their Operations, Sales or Transportation departments. I can offer you a strong seasoned bi-lingual Transportation professional, capable of developing, analyzing and implementing cost effective programs that can improve customer service, grow sales and bring value to your operation. In addition, below I have listed some of my present and previous experiences.

●Manage LTL and truck load terminal operations, customer service and sales for a regional LTL carrier and over the road operation.

●Problem solving challenges of warehousing and international distribution, remote multi-facility traffic coordination and site selection. Wireless data, automation and material handling equipment selection

Driver screening, hiring, training and evaluation (Certified DOT safety professional, BAT trainer/technician)

In-house truck fleet management and last mile delivery operations.

Key account selection, development and sales territory management. Develop and maintain sales territory of $12,000 daily revenue consisting of 150+ accounts.

Profit and Loss statement analyzes, reporting and reconciliation

Supply chain management, inventory control, 3PL selection

Multiple carrier selection and rate contract negotiation. To include domestic and international (LTL, T/L, Rail, Air, JIT, Parcel package and Ocean freight) carriers.

Develop, implement and maintain (DOT, IFTA, CUSTOMS and OSHA) compliance programs. These are key areas that require constant maintenance and up to date information of government regulations.

Computer literacy and experience includes OBC, WMS, TMS and dispatch software (IRMS, SAP, PKMS, AS400, MAS90/2000 Manugistics, Mobilecast, XATA, Road net and Qualcomm) Also proficient in Windows, Word, Excel, Access and Power point.

I strongly feel that my experience, professionalism, dedication and enthusiasm for doing quality work would be a great asset to your organization. I would like the opportunity to discuss my qualifications for this position in person and look forward to hearing from you soon. Thank you in advance for your time and consideration.

Respectfully yours,

Mark Gongora

Mark Gongora

Pasadena, TX 77502

Ph. 832-***-****

Email: ad3ioy@r.postjobfree.com

Work Experience

2018-2024 American Plant Food Corp. - Galena Park, TX

Position: Corporate Logistics and New Carrier Manager

Work with the current fleet management team and the on boarding of new outside bulk carriers, focusing on hopper, end dump and pneumatic carriers.

Reduce expense of transportation to the 9 network facilities in TX. Develop carrier selection during peak busy season as to scale up or down supply chain as needed.

Audit all freight bills and approve for ACH payment. Monitor carrier performance and remove carriers not performing to KPI’s.

Review monthly fleet mileage report for inefficiencies and reduction of operating cost. Reduce empty miles and increase equipment utilization. Locate backhaul opportunities as needed to increase fleet revenue per mile.

Assist with fleet safety and accident review board in order to reduce insurance cost.

Reduce carrier turn over by establishing lanes and have carriers assigned to these lanes, therefore reducing cost and improving capacity during busy peaks and seasons.

Establish presence in the Houston bulk load market. Having carriers select to work directly with APF instead of going though brokers and reducing our cost by working direct asset-based carriers.

Assisting the outside sales team in securing new accounts by reducing freight cost and being more efficient and cost effective in transporting goods to final destination.

Working with outside vendors in order to increase drop shipments direct to our plants and customers.

Establishing LTL shipping parameters and discounts with national and regional carriers. Also assisting in setting up our inhouse hot-shot program, there by reducing cost and expediting product delivery to our local and regional customers.

Working with the accounting department to develop cost metrics to measure and establish baseline costs of operations, such as fleet cost per mile and cost per ton.

2015-2018 Distribution International - Houston, TX

Position: Fleet and Logistics Corporate Manager

Responsible for all freight cost and contract negotiations for LTL, Truckload, and small package carriers on a local and nationwide level. Managed budget of 2M annual spend.

Maintain and support the national delivery fleet vehicles for all 85 branches across US operations.

Manage budget of 2.5M asset and lease equipment. Coordinate all new equipment leasing and establish an asset disposal program.

Distribute monthly cost reduction report by branch based on least cost mode utilization.

Assist the sales force and customer service in expediting rush or last-minute orders in order to control costs and retain margins while meeting customer demand.

Manage and monitor all 3PL freight audit processes and freight invoices payment in order to assure proper discounts and contract rates are applied.

Maintain all records of delivery vehicle accidents and review. Assure that all claims are being closed in timely an effective manner. Assure that drivers are being re-trained or disciplined according to company guidelines.

Develop national fuel discount purchase program with leasing companies that can bring additional savings to the branches and assist in reducing operating cost.

2005-2014 Pinnacle Transportation Co. (Asset and brokerage truckload carrier) - Houston, TX

Position: Operations, DOT compliance, Senior Account Manager

Develop and establish customer base and expand presence in sales territory.

Generate weekly sales reports that keep track of sales calls and identify future target accounts.

Establish, manage and develop relations with local, regional and interstate common carriers.

Responsible for hiring, training of new sales account managers and developing sales territories,

Create and implement safety programs for company drivers, brokerage operation and OO.

Implement new dispatch and tracking programs that streamline operations and speed up communications with field personnel.

Recruit and identify new OTR, local and regional driver candidates and recruit owner operators.

Implement company maintenance and DOT compliance program and prepare for audits.

Assure that drivers comply with all federal and state regulations for HOS, medical card compliant and hazmat training are up to date on all driver files. Assure that the logs are audited in a timely and compliant manner.

Hold and record monthly driver meetings and address issues on company matters, safety and driver morale.

Develop and implement a fleet maintenance program for all tractors and trailers that is proactive and identifies driver abuse and negligence.

2002-2005 AAA Cooper Transportation (LTL Carrier) - El Paso, TX

Position: Terminal Manager, Sales Account Manager

Responsible for terminal operations, customer service and sales.

Review accounts receivable and accounts payable reports and resolve issues.

Identify and secure new business and service existing customer base in El Paso and Mexico.

Oversee daily dispatch, to insure the efficient use of driver and equipment, both on P&D city and line haul.

Develop and maintain sales territory of $12,700 daily revenue consisting of 150+ accounts. Work with the national sales team in order to maintain service levels of national accounts.

Hold weekly staff meetings in order to keep everyone informed of business trends and review any issues that employee might have.

Analyze equipment utilization on o/b and i/b lanes to determine balance of equipment use. Identify backhaul lanes and develop business to fill those lanes.

Review weekly sales revenue and expense report per account and identify those accounts not meeting forecasted goals.

Oversee all recruiting, screening, selecting, hiring, supervising and performance evaluation of terminal personnel (drivers, office staff and sales force).

Assure that maintenance on all equipment is current and that permits to operate are in order.

2000-2002 Piknik Products Co. (Food manufacturer/co-packer and distributor) - Montgomery, AL

Position: Warehouse / Fleet Manager

Directly responsible for the day-to-day warehouse operation, customer service dept and truck fleet operation.

Responsible for developing and meeting safety, quality, productivity and cost improvement goals.

Prepare work schedules and expedite workflow to insure proper equipment and employee utilization. Through weekly sales and production meetings.

Perform monthly plant inspections and identify safety and OSHA violations. Set up mock DOT audit to review and assure compliance of local and federal regulations of the in-house fleet.

Maintain reports for management that can illustrate and measures warehouse productivity and customer service efficiency.

Review multiple shipment orders and build truckloads maximizing equipment utilization and lowering the overall unit freight cost.

Implement Qualcomm system communication to improve driver/dispatch communication, while improving on time delivery to customers, dispatching functions and driver load assignments.

Evaluate and identify backhaul opportunities, cargo combination between facilities and combination of inbound raw material movements to maximize equipment utilization.

Assess the use of common carriers vs. the in-house fleet and identify lanes where common carriers demonstrate to be more cost effective to operate. Common carrier selection, rate negotiation, capacity load planning, performance measurements and freight invoice auditing.

Hire, train and review warehouse and office personnel along with company drivers.

Develop and maintain driver incentive bonus program that retains, promotes safety and rewards drivers while improving on time customer delivery of product.

Review and approve expenses related to the operation of the company fleet for the monthly P&L report and insure that expenses are recorded to the proper G&L account.

Analyze monthly P&L report for accuracy and identify excessive costs involved in the operation and suggest alternatives to reduce costs to those departments not meeting their budget expectations.

Assist outside sales force in RFP pricing and government USDA bid proposals.

1994 - 2000 KPR Sports/ Global Sports (Footwear and sports apparel) - King of Prussia, PA

Position: Logistics/Transportation Manager

Control flow of merchandise from multiple regional D/C (CA, PA, and MD) and one international D/C (Netherlands).

Negotiate carrier rates for both domestic and international carriers (Ocean, LCL, LTL, Truckload, Inter-modal, Air and Small package)

Coordinate and secure any 3PL services (Storage, Loading, Unloading, and Local Drayage).

Develop and establish import/export consolidation program and operating procedures.

Establish reports for measuring carrier selection, equipment utilization, performance, and cost.

Monitor domestic and international vendors and identify those that are not following routing guide procedures and take corrective action.

Implement Supply chain visibility information system (web based) that would track all shipments of product from sourcing to final disposition.

Work with purchasing and accounting departments to coordinate the opening of L/C’s, CIA and wire transfer payments for international or domestic purchase orders.

Develop, implement and maintain US Customs Compliance program that would meet all Customs Mod-Act regulations.

Identify and determine accurate and proper product classifications and valuations of imported and exported merchandise in order to minimize shipment delays and reduce over payment of duties.

Develop and establish reports using Windows Office to track and claim Duty Draw Back.

Education:

Cerritos College 1995-1998 - AA Business administration

DOT 2007 - Transportation Safety Institute – Professional Safety Driver compliance certificate

DOT 2007 - Transportation Safety Institute – Motor carrier Safety Fleet Management certificate

References: available upon request

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