SHAWNETTEWELCH
Duluth, GA
***********@*****.***
PROFESSIONALSUMMARY
Effectively communicate well with people of all ages and backgrounds. Excellent eye for details enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals.
SKILLS
️ Cultural Awareness, ️ Adaptable to my surroundings, ️ Customer Relationship, ️Extremely organized, Honesty and Integrity, Speak conversational Spanish
WORKHISTORY
Crowdsource Rater, 11/2016 - Current
LionBridge Global Sourcing Solutions / TELUS Intnl - Waltham, MA (Remote) - No direct manager / supervisor 781-***-****
● Performed internet web research, provided data entry about found researched results, and submitted the information based on client requested preferences into the client’s customized portal system.
● Used clear written communication for my specific lines of reasoning based on results found
● Used client provided portal program, along with Google word and Google spreadsheets.
Consultant / English as a Second Language (ESL) Teacher, 12/2014 - Current Tutorabc - Taipei, Taiwan (Remote) -https://community2.tutorabc.com/user/marko-i
● Planned and implemented lessons to positively increase vocabulary and sentence structure skills.
● Established positive classroom management boundaries to create a safe, known environment for behavior among students.
● Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
● Evaluated student progress to offer recommendations for further development. Consultant, 04/2021 - 02/2023
Luxe Real Estate Services / Element Property Services - Naples, FL (Remote) -Supervisor: Jennifer Summerfield 724-***-****
● Delivered outstanding service to clients to maintain and extend relationships for future business opportunities, working with bank owned properties.
● Supported clients with business analysis, documentation and data modeling.
● Liaised with management and sub-contractors to better understand customer needs and recommend appropriate solutions.
● Used client’s portal system to enter data per job and maintain financial records.
Executive Administrative Assistant, 02/2012 - 03/2015 The Brothers Three, LLC. - Homestead, PA - Manager: Frank Tether 412-***-****
● Responded to emails and other correspondence to facilitate communication and enhance business processes.
● Organized and updated schedules for executives and staff.
● Used software to coordinate meetings, appointments, and tasks of senior executives.
● Handled in-office payroll, accounts receivable, and data entry.
● Built and maintained several in-house database systems.
● Performed office management duties directing a staff of 6 employees.
Owner / Subcontractor, 09/2009 - 01/2012
DS3, LLC - Duluth, GA - Self
● Maintained up-to-date administrative records to monitor operational conditions.
● Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
● Performed in-house accounts payable, accounts receivable, routing, scheduling, data entry, and processing work orders from clients into the client’s database system.
● Inspected property conditions, provided bids on damages to property, took photos and made property reports.
Accounts Payable Specialists / Closing Accountant, 06/2007 - 07/2009
McCar Homes / KM Homes - Alpharetta, GA - Supervisor: Leveria Jackson 770-***-****
● Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies using Timberline program and Sage 300 CRE
● Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
● Reached out to vendors and customers to verify information and follow up on client issues.
● Prepared month-end closing entries for detailed reporting and recordkeeping.
● Entered HUD information daily and audited accounts, corrected coding errors, and deposited HOA fees weekly.
● Assisted in-house sales payroll, specifically focused on realtor commissions
Staff Accountant, 06/2006 - 06/2007
DLP construction - Alpharetta, GA - Manager: Robert Kline 770-***-****
● Executed financial reporting, managing accounts payables, reconciliations, and month-end accruals.
● Collected and arranged financial information and entered details into Timberline financial management systems.
● Maintained up-to-date information for insurance, lien waivers, and final lien waivers on subcontractors.
Office Manager, 04/2005 - 06/2006
A & D Services, Inc. / AmeriPride - Chamblee, GA - Manager: Logan Montgomery -
● Maintained computer and physical filing system.
● Oversaw office inventory activities by inventorying, ordering, supplying, and stocking office supplies.
● Optimized organizational system for payment collections, AP / AR, deposits and recordkeeping using QuickBooks program and using MS Excel to deliver daily route load lists to drivers.
● Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel and service drivers.
● Assisted in management for the entire facility of around 25 people, and used my Spanish speaking ability daily.