Customer Service Representative
Resume:
Jordan Neal
Atlanta, GA
ad3imc@r.postjobfree.com
Professional in the Customer Service Industry
Here is a summary of my work experience:
Server/Hostess at Restaurant 10 in Atlanta, GA since January 2023:
● Clearing dirty plates, glasses, and silverware to the kitchen for cleaning
● Offering additional products to customers when appropriate
● Presenting menus and providing detailed information upon request
● Taking accurate food and drink orders through various methods such as POS ordering software, order slips, or memorization
● Communicating order details to the kitchen staff Server at KPOT Korean BBQ & Hot Pot in Atlanta, GA:
● Assisting customers in cooking their food
● Ensuring customer satisfaction
● Serving drinks
Server at Taco Mac in Atlanta, GA:
● Taking customer orders and accommodating modifications
● Recording orders and entering them into the POS system
● Interacting with customers
● Serving beers, drinks, and cocktails
● Checking IDs
● Performing side work such as rolling silverware, folding napkins, creating wing boats, maintaining cleanliness in the bathroom, sweeping the floor, and busing tables Private Nanny in Atlanta, GA from May 2022 to January 2023:
● Changing diapers
● Engaging children in arts and crafts activities
● Running errands
Private Nanny
Atlanta, GA
May 2022 to January 2023
During my tenure as a private nanny in Atlanta, GA from May 2022 to January 2023, I provided exceptional care and support for the children under my supervision. My responsibilities included:
● Changing diapers
● Engaging children in arts and crafts activities
● Running errands
● Taking the children on walks with the baby stroller
● Preparing bottles
● Performing light housekeeping tasks
● Providing tutoring and assisting with homework
● Picking up children from school
● Meal preparation and cooking dinner
● Creating a safe, caring, nurturing, and stimulating environment for the children's development
● Putting kids down for naps
● Babysitting during evenings and overnight
● Organizing and accompanying children on outings to places like the zoo and museum Nanny/Caregiver
College Nannies + Tutors - Atlanta, GA
September 2021 to March 2022
In my role as a nanny/caregiver at College Nannies + Tutors in Atlanta, GA, my responsibilities included:
● Traveling to different households to provide care
● Engaging children in crafts and activities
● Changing diapers
● Taking children to parks
● Performing light housekeeping duties
● Being on-call as needed
● Caring for children of various age groups ranging from 6 months to 11 years old Daycare Teacher
Step By Step Montessori - Plymouth, MA
November 2020 to January 2021
As a daycare teacher at Step By Step Montessori in Plymouth, MA, I had the following responsibilities:
● Changing diapers
● Assisting with snack, breakfast, and lunch preparation
● Supervising playground activities
● Floating across different age groups
● Engaging children in crafts, music, and learning activities
● Preparing bottles
● Facilitating activities in sensorial, mathematics, language, culture, and practical life areas Customer Service Representative
U.S. Bank - Minneapolis, MN
July 2019 to October 2019
During my time as a customer service representative at U.S. Bank, my duties included:
● Handling customer inquiries, billing questions, payments, and service requests
● Providing fast and friendly service while addressing questions and resolving complaints
● Utilizing internal knowledge base to offer accurate advice
● Maintaining accurate metadata and achieving productivity goals
● Managing customer accounts and documenting orders
● Greeting customers and resolving their issues
Server
Razzoo's Cajun Cafe - Houston, TX
July 2018 to October 2018
As a server at Razzoo's Cajun Cafe in Houston, TX, my responsibilities included:
● Taking food orders from customers
● Ensuring customer satisfaction
● Working efficiently under pressure
● Attending to tables and providing excellent service Server/Hostess
Bombshells Restaurant and Bar - Houston, TX
January 2018 to July 2018
At Bombshells Restaurant and Bar in Houston, TX, I worked as both a server and hostess. My duties encompassed:
● Providing professional and friendly service to guests
● Rolling silverware
● Offering menu recommendations
● Checking customers' IDs for age verification
Hostess
Cracker Barrel - Amarillo, TX
February 2017 to July 2017
During my time as a hostess at Cracker Barrel in Amarillo, TX, I fulfilled the following responsibilities:
● Welcoming and seating guests
● Providing accurate wait times and managing waiting lists
● Handling reservations
● Greeting customers upon departure
● Maintaining cleanliness at the hostess stand
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