Post Job Free

Resume

Sign in

Customer Service High Volume

Location:
Southaven, MS, 38671
Posted:
February 09, 2024

Contact this candidate

Resume:

SUMMARY

SKILLS

EXPERIENCE

SANTAVIOUS

COOPER

ad3ild@r.postjobfree.com

901-***-****

Memphis, TN 38141

Seasoned Secretary with solid 10-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands. Responsible Secretary accomplished in scheduling and documentation management. Service-oriented individual with expertise in preparing and modifying documents and coordinating meetings. Polished communicator successful at collaborating with people of diverse backgrounds and upholding professional office reputation. Dedicated and driven secretarial professional skilled in organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing. Certified in MS Office and master user of Quickbooks.

• Fast Learner

• Customer Service

• Multitasking and Time Management

• Strong Organizational Skills

• Problem Solving

• Microsoft Office

• Clear Communication

• Reception Duties

• Professional and Courteous

• Document and File Management

• Filing Experience

• Cleaning and Sanitizing

• Computers and Technology

• Critical Thinking

• Office Equipment Operation

• Employee Communications

• Invoice Processing

• Meeting Note Taking

• Event Planning

• Payment Distribution

• Order Placement

SECRETARY 08/2022 to Current

Cooper's Garage Doors, LLC - Memphis, TN

• Maintained organized filing system of paper and electronic documents. Coordinated communications, taking calls, responding to emails and interfacing with clients.

• Ordered office supplies to purchase items and maintain appropriate levels. Drafted agendas, meeting notes and other documents to enhance collaborative process.

• Scheduled meetings and sent invitations specifying time and location. Anticipated leadership needs by preparing or gathering records, reports and correspondence.

Managed staff calendars and coordinated travel, meeting and hotel accommodations.

• Processed documents and materials for dissemination to appropriate parties.

• Sent and distributed mail and parcels.

• Prepared and updated office equipment list.

• Set appointments for executives to support busy staff. SALES ASSOCIATE 10/2021 to 01/2022

Dollar General Store - Memphis, TN

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Helped customers find specific products, answered questions and offered product advice.

EDUCATION AND

TRAINING

Trained new team members in cash register operation, stock procedures and customer services.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

• Answered product questions with up-to-date knowledge of sales and promotions.

• Engaged customers in friendly, professional dialogue to determine needs. Olive Branch High School - Olive Branch

High School Diploma

05/2010

Northwest Community High School - Sentobia, MS

Some College (No Degree)

Phlebotomy Training of Mississippi - Jackson, MS

Phlebotomy, 12/2022



Contact this candidate