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Account Management Operations Manager

Location:
Mesa, AZ
Salary:
40,000
Posted:
February 09, 2024

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Resume:

OLEESA BROWNING ad3il2@r.postjobfree.com

667-***-****

SKILLS

Personnel and Operations Management leading team sizes from 5 to 25

Navy Veteran Linguist with competency in Spanish and Arabic

Timesheet management and Payroll Processing

Experience recruiting, onboarding, and training new hires across various industries

Account Management and Sales Support utilizing various CRM platforms and ticketing systems

Implementation Specialist comfortable inservicing both hardware or SaaS for large or small businesses onsite or remotely

EXPERIENCE

Rolling Smoke BBQ and Catering Co. May 2012 to Present

Implementation Coordinator /Catering Manager

Works very closely with owner/operator as liaison between clients to organize public events and festivals

Prepares menus and staffing for catering events and provides all quoting and invoicing for bookkeeping

Coordinates scheduling and supplies needed so that staffing is well-prepared and on time for all events in addition to the daily operation of the business

Participates in cash-handling operations and recruiting and training of new employees

Prepares payroll for employees via Workday and ADP Run

Implementation and account management

Dealing with clients and vendors to coordinate packages

Waymo (onsite via Adecco) Jun 2016 to July 2017

Autonomous Vehicle Operations Driver

Extensively trained in operational hardware and software

First driver trained as a single driver on shift

Performance driver trained and certified

Very familiar with mapping data collection and configuration testing

Chosen to test systems engineering for additional portions of project

Volunteered for additional training regarding PR opportunities and events

Over 1000 hours of public road time in an autonomous vehicle

ADP Jun 2015 to Jan. 2016

Payroll Implementation Specialist

Trained key personnel on payroll software platform setup and maintenance

Troubleshoot payroll runs for new clients

Maintain multiple client accounts according to IRS deadlines and regulations

Analyst Warehouse/Indyne Inc Aug 2011 to Mar 2013

Modular Operations Manager

Performed office automation duties that include using software applications such as electronic mail, desktop publishing, calendar and schedule management, spreadsheets, databases, and graphics

Responsible for hiring and onboarding processing for the AWL division of the InDyne corporation

Coordinated and assisted in the benefits enrollment process

Coordinated all AWL functions to include operations, training, travel and team building activities managing event budgets up to $30K

Responsible for timesheet approval and management, contract invoicing, employee and executive spending reports, and employee travel planning

Coordinated security clearance processing

Helped to successfully transition all operational functions for over 20 employees during a major corporate acquisition

Operations manager for all divisional employees to include the areas of Human Resource policies and procedures, payroll, accounts payable and receivable

Education-

-Licensed Pharmacy Technician 2003

-Defense Language Institute 1996

-McClintock High School 1994



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