Ibrahim Mohammed Aly Shahbob

Mobile: 002*********** Email: ad3ij2@r.postjobfree.com Full Driving License

SALES SUPERVISOR

Personal Profile

A motivated, resilient, hardworking sales professional with extensive leadership experience and a proven track record of delivering results. Driven to maximise sales and revenue by developing effective sales strategies, training and developing sales representatives to the highest standards, diligently monitoring the sales pipelines and leads and improving the conversion rate from leads to sales. Excellent communication and intrapersonal skills, demonstrating strong stakeholder management skills and building solid relationships with all stakeholders. Has exceptional prioritisation, organisation, and time management skills, consistently driving high productivity within the team to optimise sales opportunities.

Key Skills

●Leadership and Management

●Relationship Building and Stakeholder Management

●Developed and Implemented Sales Strategies

●Coaching and Mentoring

●Customer Relationship and Account Management

●Sales Process, Pipelines and Following Leads

●Complaint Handling and Problem Solving

●Target and Deadline Driven

●Communication and Interpersonal

●Reliable, Adaptable and Hardworking

●Compliance and Documentation

●Reporting, Analysing Data and IT

Languages

Arabic and English

Professional Experience

Ibnsina Pharma

(Specialises in the distribution of pharmaceutical and cosmetics products.)

Sales Supervisor 2008 – Present

Responsible for the sales department and ensured sales met or exceeded the company's target and strategic goals. Set sales objectives, targets, and KPIs for the team, overseeing the sales team's day-to-day activities ensuring proper planning and execution of sales activities. Prepared sales reports, forecasts, and performance analyses and used data and insights to make informed decisions and adjust sales strategies, providing reports and updates to the management team.

Successfully led, mentored and motivated the sales team to reach their full potential by providing ongoing coaching and training to enhance their skills.

Actively monitored and evaluated team member's performance to continuously improve the team's performance and provide constructive feedback.

Diligently analysed market trends and competitor activities to identify opportunities and threats to enhance sales.

Effectively developed sales strategies and plans by collaborating with the Sales Manager.

Proactively monitored sales pipelines and implemented processes to ensure that representatives followed up with leads promptly to enhance the conversion rates of leads into sales.

Build and maintain strong relationships with key customers and stakeholders.

Efficiently and professionally resolved customer problems, offering solutions to fix the problem and maintain high customer satisfaction.

Collaborated with the marketing team to develop effective strategies to improve customer retention and expansion.

Consistently ensures that all sales activities comply with company policies, industry regulations, and ethical standards.

Always maintained accurate records of sales transactions, customer interactions, and team performance.

Sales Representative 2006 – 2008

Responsible for promoting and selling pharmaceutical products by building and maintaining strong relationships with healthcare professionals, pharmacies, and other stakeholders to achieve sales targets and contribute to the company's growth.

Proactively promoted and educated healthcare professionals, including doctors, pharmacists, and nurses, about the benefits and features of Ibn Sina Pharma's products.

Diligently provided detailed information on product indications, dosages, contraindications, and potential side effects.

Effectively communicate the value proposition of the company's products to customers.

Built and maintained strong, long-lasting relationships with existing and potential customers.conducting regular visits to healthcare facilities and pharmacies to establish rapport and understand their needs.

Promptly addressed customer inquiries, concerns, and requests professionally.

Consistently achieved sales targets and goals as outlined by the sales management team.

Effectively developed and implemented sales strategies and action plans to meet or exceed sales objectives.

Relentlessly strived to exceed or meet sales targets by monitoring sales performance and proactively taking corrective actions.

Kept up-to-date with industry trends, competitor products, and market developments and provided feedback and insights on market conditions, customer preferences, and emerging opportunities to the sales management team.

Demonstrated excellent product knowledge and a deep understanding of the product portfolio, including their features, benefits, and competitive advantages, while keeping up-to-date with medical literature and research.

Accurately maintained records of sales activities, including customer interactions, sales calls, and order processing.

Consistently ensured that all sales activities adhered to industry regulations and ethical standards and complied with company policies and guidelines, including those related to promotional practices.

LifeScan For Diabetes, ( Johnson & Johnson ) 2002 - 2004

Sales Representative

Responsible for selling LifeScan diabetes products, ensuring that targets are exceeded or met, promoting the products and educating customers.

Proactively provided education and training to healthcare professionals on LifeScan's diabetes products and services; this included giving presentations, conducting demonstrations, or answering questions.

Generated new business by building relationships with healthcare professionals and developing a network of contacts, staying up-to-date on the latest trends in diabetes care.

Successfully generated leads involving cold calling, attending trade shows, networking, and closing sales.

Effectively managed and tracked sales performance, which involved setting goals, monitoring progress, and identifying areas for improvement.

Regularly met with customers to discuss their needs and how Lifescan can help them, including providing product demonstrations, discussing pricing, or resolving customer issues.

Kept up-to-date on the latest clinical data and regulatory requirements to provide accurate and up-to-date information to healthcare professionals.

Actively contributed to developing and implementing sales strategies, providing input on new product launches, marketing campaigns, and pricing strategies.

Consistently prepared and submitted reports on sales performance, market feedback, and competitor activities.

Education and Qualifications

Bachelor Of Agriculture – Suez Canal University 2000

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