Tracy Zayac

** ********** *****

Ballston Lake, NY 12019

Cell: 518-***-****

ad3iio@r.postjobfree.com

linkedin.com/in/tracy-zayac

SUMMARY

Proven leader in sales and management who delivers profitability and outstanding customer service.

Top producer recognized with the ability to close difficult sales while under pressure and deadlines.

Reliable and enthusiastic employee with strong personal ethics and integrity.

Conveys a professional image of honesty, compassion and concern for team members and customers.

Core Skill Sets: excellent analytical, communication, organizational and people skills.

Computer Skills: CRM’s, Salesforce, Microsoft Office (Word, Excel, PowerPoint, Outlook, Access).

EXPERIENCE

Global Sales Director, 2021 - 2023

Crane Worldwide Logistics - NY

(Global Supply Chain Provider with $3 Billion Annual Revenue Worldwide)

Extensive and successful Business-to-Business (B2B) sales experience including cold calling, networking, and presenting for a major domestic and international freight forwarder.

Serve as a resource to resolve problems and close high value accounts.

Coordinate full warehousing and logistics services for companies globally.

Coordinated and presented to large groups of customers and prospects (C-level to blue collar prospects).

Keep customers and prospects abreast of changes in the industry.

Liaison between multiple departments internally in company

Help find and fix problems and process within Quickly growing company.

Managed multiple products within a global environment.

Introduced new loyal customs from my book of business.

Created a strong network of customers and referrals.

Implemented new sales strategies in new area.

Managed a sophisticated company of multiple divisions.

Analyzed market to find the best products for the competitive environment.

Sales Manager, (Responsible for Upstate and Central NY, VT and Western Massachusetts), 2006 – 2020

Mainfreight USA - NY

(Global Supply Chain Provider with $4 Billion Annual Revenue Worldwide)

Led a team and held accountable for reaching sales goals, established sales expectations for performance.

Extensive and successful Business-to-Business (B2B) sales experience including cold calling, networking and presenting for a major domestic and international freight forwarder.

Served as a resource to resolve problems and close high value accounts.

Met and exceed all sales targets on a consistent basis.

Resolved and often prevented issues arising from transition during company’s purchase.

Presented to large groups of customers and prospects to keep abreast of changes in the industry.

Key Accomplishments:

Ranked “#1 Revenue Producer” for entire United States.

Member of “Million Dollar Elite Club.”

Territory Sales Representative, (Responsible for Upstate New York and Vermont), 2003 - 2005

Schapiro’s Uniform, Albany, NY

(Provider of uniforms for commercial applications)

Handled all B2B sales activity and all facets of the sales process, including prospecting, organizational skills, presenting, closing, maintaining accounts and customer service.

Prospected for new customers; presented product and program options to garner sales.

Served as liaison between newly opened satellite office and corporate offices improving customer service.

Key Accomplishments:

Achieved one-year sales goal in a 3-month time period; rewarded with company car.

Created 8 new uniform routes in region.

Publishing / Advertising Sales, (Responsible for Upstate New York), 2001 - 2003

Sunshine Media / Builder Architect Magazine, Albany, NY

(Trade publication serving local builders)

Handled facets of producing and selling trade publications for local builders and contractors.

Cold called on all builders and their suppliers.

Managed production timeline, graphic artist, freelance writers, photographers, and advertisers.

Key Accomplishments:

Doubled publication sales within the first 12 months.

Increased advertising sales revenues from $2,000 to $10,000 per issue.

Sales Director, (Responsible for New York and Massachusetts), 1998 - 2001

Broadview Networks, NY & MA

(Provider of telecommunication services)

Led 15 Administrative Staff, 3 Regional Managers, 15 Sales Directors and 200+ Sales Representatives.

Hired, trained, and supervised sales team, and retained qualified sales workforce in competitive market.

Organized and presented sales training for new hires and Sales Managers.

Coordinated events for company-wide functions, including recognition dinners and annual meetings.

Key Accomplishments:

Promoted from Sales Manager to Sales Director within 12 months.

Branch Manager, (Responsible for Upstate New York, Rhode Island, Connecticut and Massachusetts), 1996 - 1998

USN Communications, NY, RI, & MA

(Provider of telecommunication services)

Exceeded sales quotas consistently (frequently by as much as 100%).

Maintained low staff turnover through effective motivational management.

Oversaw daily B2B sales activity to meet and exceed team goals.

Key Accomplishments:

Promoted from Senior Client Acquisition Specialist to Branch Manager within 12 months.

Received “President’s Club Award” (2 years).

EDUCATION

BS in Organizational Management, Nyack College, Nyack, NY, 2008

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