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Customer Service Tow Truck

Location:
Denver, CO
Posted:
February 09, 2024

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Resume:

Gerald Smith

Tow Truck Operator

Professional driver with 20 years of automotive and driving experience. Traffic Incident Management certified through the Colorado State Patrol, Wreck Master certified level 1 training, Five Star AAA customer service excellence award with a 98% customer service satisfaction average, excellent driving record.

Greeley

80631

ad3ii3@r.postjobfree.com

970-***-****

Experience

Tow Truck Operator

Auto Collision Towing

2014 - Present

Operate medium duty flat bed, medium duty wrecker, and light duty wrecker. Handle police calls, emergency calls, calls from several major insurance companies, and road service providers. Perform inspections and maintaince on assigned trucks. Maintain high level of customer experience with contracted accounts and customers. Handle all forms of payment for services. Tow Truck Operator

H and R Towing

2012 - 2014

Operate medium duty flat-bed and medium duty 30-ton wheel lift wrecker. Handle law enforcement calls, AAA calls, and retail customer calls for service. Process all forms of payment using internet based system in truck. Computer is based on Google Chrome system, AAA emergency response system, World Pay Payment processing system, and all forms of GPS locating services. Daily inspection of both tow trucks, perform all maintanence and most repairs.

Lead Tow truck operator

Kustom Karriers

2011 - 2012

Operated tow truck, handled dispatching for 3-10 tow trucks. Responded to all local law enforcement and retail customer service calls. Performed daily inspection and maintaince on assigned truck. Education

Diploma

Platte Valley High School

1991

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