Marian Bevans

Inglewood, CA ***** • 323-***-**** • ad3iho@r.postjobfree.com

Professional Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Skills

Proofreading

Understanding Customer Needs

Active Listening

Delphi Technology

Work History

Amazon Customer Service

Amazon

Trained staff on operating procedures and company services. Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Enhanced productivity levels by anticipating needs and delivering outstanding support. Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Administrative Assistant, 03/2023 to 04/2023

Secure Shredding & Recycling – 13103 Yukon Ave Hawthorne California 90250 telemarketing answering and receiving inbound & outbound calls Education

High School Diploma: 06/2010

North High School - Torrance, CA

singing

i was on the voice season 16