Emily Valdez

Data Entry Specialist

Emily Valdez

Elizabeth, NJ 07208

908-***-****

ad3igo@r.postjobfree.com

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Summary

Dedicated and results-oriented professional with a proven track record of success in various industries, including office management, customer service, and education. Highly skilled administrative assistant with exceptional organizational abilities and advanced proficiency in office management software. Known for thriving in both independent and team settings, consistently exceeding performance expectations. Effective communicator with the ability to motivate and supervise peers while multitasking and meeting deadlines in fast-paced environments. Adaptable and resilient, with a demonstrated ability to excel in high-pressure situations.

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Experience

Precision Fasteners Inc. / Logistics Coordinator

July 2022 - PRESENT, Somerset, NJ

Responsible for coordinating and scheduling both inbound and outbound shipments to ensure the timely delivery and receipt of goods. Work closely with suppliers, carriers, and warehouse personnel to coordinate logistics activities and address any issues or delays that may arise. Manage inventory levels and monitor stock movements to optimize storage space and minimize holding costs

Hover-1 DGL Group/ Technical Support Specialist

January 2021 - July 2022, Edison, NJ

Provide comprehensive technical assistance to customers through various channels including phone, email, and in-person interactions. Diagnosing and resolving hardware, software, and network issues promptly to ensure customer satisfaction. Stay updated on new products, technologies, and industry trends to deliver up-to-date technical support and assistance, and contribute to the development and maintenance of technical support documentation.

Plaskolite/ Inside Sales

March 2021 - November 2021, Linden, NJ

Develop and nurture strong customer relationships by actively communicating and following up. Assess customer needs, providing tailored product recommendations and promptly addressing inquiries via phone, email, or online chat. Collaborate with the sales team, to generate leads, conduct product demonstrations, and prepare quotes and proposals, ensuring clarity and accuracy.

American Stock Transfer / Stock Transfer Agent

November 2019 - January 2021, Work From Home

Facilitating the transfer of securities and maintaining accurate records of stock ownership for shareholders. Manage the issuance, transfer, and redemption of stocks and other securities, ensuring compliance with regulatory requirements and company policies. Collaborate with internal stakeholders and external parties to process stock transactions efficiently while providing excellent customer service to shareholders.

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Education

Union County College / Associates

September 2016 - May 2020, Cranford, NJ

Associate in Architecture

Rutgers University / N/A

September 2006 - March 2010, Newark, NJ

Major: Business Administration

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Skills

Microsoft Office (10+ years): Proficient in utilizing Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook, with over a decade of experience. Skilled in creating documents, spreadsheets, presentations, and managing emails efficiently.

Technical Support / Customer Service: Proficient in providing technical support and customer service assistance to clients, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving skills.