Quinn McCray

**** ***** ******* *** *, Memphis, TN, 38127 • Home/Cell: 901-***-**** •

ad3ifm@r.postjobfree.com

Professional Summary

Proficient in speaking publicly, problem-solving, and working in a fast-paced environment. Dynamic and energetic professional with 8 years experience of customer service record with meeting and exceeding goals.

Skills

Leadership skills Extensive customer service

Proficient speaking publicly Ability to work well with others Cash handling Time management skills

Basic math skills Creative problem solving

Knowledge of customer base Strong conflict resolution skills Work History

February 2021 - Current

Amazon Fulfillment Center/Warehouse Associate, Memphis, TN

● Pulls and packs products based on daily orders

● Meets specific of customer orders in a timely manner

● Keeps product separated, organized and in good rotation

● Monitors product quality frequently reporting problems to mitigate safety issues January 2019 - January 2021

Pizza Hut Call Center/Customer Service Representative, Memphis, TN

● good oral communication abilities

● In charge of answering customer calls, listening to their concerns and solving problems

● handle inbound phone conversations with clients to make sure everyone quickly gets the help they need

● Responsible for learning product knowledge

January 2016 - August 2018

Lost Pizza Company/Server, Memphis, TN

● Responsible for positive guest interactions

● Served guests in a friendly and efficient manner

● Ensured customers had exceptional dining experiences

● Received payment by cash/credit and issued receipts, refund, and change due to customers

October 2014 - November 2015

Krystal’s/Cashier, Memphis, TN

● Ensured a high level of customer service

● Handled large sums of money

● Verified that prepared food met requirements for quality and quantity

● Able to transcribe and take instructions

June 2012 - August 2014

Ncc of Arts/Mentor, Memphis, TN

● Coordinated special functions for different age groups

● Supervised and monitored the safety of children in my care

● Provided groups w/ educational materials

● Demonstrated excellent communication and organizational skills as well as the ability to manage time and multitask effectively

Education

January 2015 - May 2018

Southwest Community College, Memphis, TN

● Course of Study: English Literature, Criminal Justice August 2010 - May 2014

East High School, Memphis, TN