Admin Clerk Quality Assurance

CURRICULUM VITAE OF

NOKULUNGA ZANELE ZONDI

Personal Details

Surname

First Name

Residential Address

: Zondi

: Nokulunga Zanele

: ** ******** *****

Glenwood

PIETERMARITZBURG

3201

Contact Numbers. 076-***-****

Email Address : ************@*****.***

Identity Number. 770***-****-***

Gender : Female

Nationality : South African

Race : African

Driver’s License : Code 08

Disability : None

Home Language : IsiZulu

Previous Work Experience

Name of the Company

Position

Duration

: Nansinsimu Educare

: Receptionist/Admin Clerk

: 01 July 2021 to 30 November 2022

Duties and Responsibilities

• Handling office tasks, such as filing, scanning, making copies receive and send fax/ email

• Handling office cash payments and making receipts

• Resolving / handling queries

• Sorting and packing documents

• Screening phone calls and routing callers to the appropriate party Reason for leaving : Contract expired

Previous Work Experience

Name of Company : 3LS Construction

Position : Registry Clerk

Duration : 01 March 2019 to 30 March 2021

Duties and Responsibilities

• Handle incoming and outgoing correspondence.

• Operate office machines within the component.

• Render filing and record management

• Process documents for archiving and disposal

• Provide registry counter services

Reason for leaving : Contract expired

Previous Work Experience

Name of Company : Department of Labour

Position : Admin Clerk

Duration : 01 July 2000 to 30 October 2010

Duties and Responsibilities

• Handle incoming and outgoing correspondence;

• Ensure performance objectives according to set guidelines

• Administer claims registration process;

• Attend and resolve clients queries;

• Receive and check application;

• Quality assurance of accounts payments;

Reason for leaving : Change of Section

Name of Company : Department of Labour

Position : Claims Assessor

Duration : 01 November 2010 to 28 February 2018

Name of Institution

Qualification

Modules Passed

Tertiary Qualifications

: TVET College (2017)

: ND - Public Management N6

: Management in communication

: Computer practice I & II

: Public Administration I, II & III

: Public Finance I, II & III

: Public Law

Name of Institution : Academy of Learning

Qualification : Diploma in Reception/ Switchboard and Telephone techniques

Completed : 18 February 1999

Education Qualifications

Secondary School : Sukuma High School (1994)

Highest Standard Passed : Grade 12

Subjects Passed : IsiZulu, English, Afrikaans, Typing, Accounting and Business Economics

Knowledge, Competencies and Skills

• Computer literacy (MS Office, Excel, Word. PowerPoint, Outlook and Publisher);

• Planning, organizing and time-management skills;

• Sound communication skills (verbal, written, listening and questioning);

• Sound report writing and project management skills;

• Sound interpersonal relation skills;

● . Ability to work independently, in a team and effectively under pressure;

• Knowledge of Batho Pele Principles, Public Service Act, Public Service Regulations;

• Labour Relations Act, Employment Equity Act;

• Basic Conditions of Employment Act and Public Finance and Management Act.

•

References

Mr M. Bhengu – Supervisor : Department of Labour

Contact number. 033-*******

Ms N. Ndlovu- Teacher : Nansinsimu Educare

Contact number 073-*******

Mr V.W. Langa- Inspector : Department of Labour

Contact number. 033-*******

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