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Customer Service Retail Banker

Location:
Birmingham, AL, 35228
Salary:
Open
Posted:
February 09, 2024

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Resume:

CARL COMBEST

**** ******** **** ********, ******* 35228

ad3ifd@r.postjobfree.com 205-***-****

SUMMARY

Knowledgeable and Skilled Retail Banker with 22 Years of experience providing excellent service to clients.

I believe with my strong professional experience, I would become an asset to your organization because of my experience in production, customer service, marketing, and client relations.

EXPERIENCE

Alabama Power Company Birmingham, AL

Customer Service 07/2023-Current

Customer Service bill payments and billing inquiries

Woodforest National Bank Hueytown, AL

Retail Banker III 08/2017-01/2023

The last 4 years I have held this position as the top performing marketer

Opening and closing of the branch

Opening and closing bank accounts

Teaching bank literacy courses that include excellent customer service skills

Regions Bank Birmingham, AL

CMI Analyst 08/2012 - 08/2017

Execute financial transactions according to banking policies and procedures

Create customer accounts in banking systems

Effectively maintain proper record updates for customer accounts

Securely manage confidentiality of customers’ information

Foster rapport through developing and maintaining relationships with client base

Responding to customer inquiries

Research and resolve service related issues

Regions Bank Birmingham, AL

TTL Manager 08/2000 – 08/2012

Managing Supervisors of Treasury, Transaction, and Loans Departments

Responsible for selecting and training associates

Responsible for balancing treasury and loan accounts

Prepared account statements for mail, submitted payments to banking systems, and imaged documents associated with payments

Developed new clients and marketed new products

Mason Corporation Birmingham, AL

Linesman 08/1998 – 08/2000

Production linesman responsible for packaging and shipping aluminum sliding products

Supervised and trained new employees

Processed new and exiting work orders

Packaged orders and transported to assigned destination by forklift

Assured assembly line operated in a timely manner and within industry standard

Perspective Marketing Incorporated Birmingham, AL

Order Manager 08/1996 – 08/1998

Coordinated all production responsibilities including : packing, loading, and shipping for all products

Maintained route distribution throughout the entire United States

Developed and maintained accurate logs, invoices, and sales transactions pertaining to order request

Recruited and trained staff

Southern Ductile Casting Corporation Birmingham, AL

Grindsman 08/1994 -08/1996

Performed casting production by grinding iron, pouring lead, and molding lead pipes for distribution across the United States

Processed orders for companies through data entry into computer systems

Fulfilled packing and shipping orders

Operated forklift to move and load products

EDUCATION

Holy Family High School Birmingham, Alabama 1986

DeVry United Decatur, Georgia

BSA/AML Certification

Computer Training Certification

Forklift Driver Certification

SKILLS

BSA/AML Training and Certification

OFAC Training and Certification

Computer Training Certification

Forklift Driver Certification



Contact this candidate