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Medical Billing Customer Service

Location:
East Saint Louis, IL, 62201
Salary:
20.00
Posted:
February 09, 2024

Contact this candidate

Resume:

Tracey Simpkins

Belleville, IL *****

ad3if5@r.postjobfree.com

+1-618-***-****

Patient centered professional with vast medical billing and management experience. Interacts with medical offices and patients to provide information regarding insurance payments and claims processing and a strong knowledge of HIPAA, federal, and state regulations regarding release of private health information.

● Serve as liaison between physician, patient, and insurance carriers

● Able to initiate insurance collection process

● Strong verbal, written and interpersonal communication skills

● Understand compliance regulations such as Medicare, Medicaid, Managed Care, and HIPAA

● Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Outlook

● Typing Speed: 55 WPM

Work Experience

Para

Pathways Elementary Achool - Belleville, IL

October 2023 to Present

Assisting teachers in the classroom, assisting on the playground and with in class lessons GPMA

Scott AFB - Belleville, IL

September 2023 to October 2023

Scheduling overseeing all physicians at Scott AFB and 23 physicians and interns at St Elizabeth Hospital raging minutes in meeting making sure all information is correct and current when sending out emails and creating charts and grafts for meetings

Medical Billing Clerk

Healthcare Outsourced Network/remote

June 2022 to May 2023

Tracey Simpkins Cont.

Received incoming calls, made outgoing calls, collected payments, problem solved, patient registration, accepted and corrected patients insurance, insurance verification Assistant Manager

Sally’s - Las Vegas, NV

October 2021 to June 2022

● Help manage talent, inspire your team, and make sure every customer comes away with a great experience

● Display strong organization and planning skills with the ability to multi-task, problem-solve and act independently

● Protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as company policies

● Partner with the store manager to ensure that the store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.

Assistant Manager / Customer Service

Images - Fairview Heights, IL

November 2019 to September 2021

● Supervised employees, prepared bank deposits, and handled inbound and outbound phone calls

● Ensured accurate drawer counts, ordered inventory, and stocked shelves

● Trained new hires, conducted interviews, and selected candidates

● Handled light cleaning duties, reinforced policies and procedures, and provided excellent customer service

Medical Billing Clerk

Medassist - Belleville, IL

June 1997 to January 2020

● Scanned insurance cards, verified insurance coverage, and input data into computer

● Corrected CPT codes, rebilled patients as needed, and handled inbound and outbound phone calls

● Entered data, made copies, and handle mail correspondences Patient Access Representative

St. Louis University Hospital - St. Louis, MO

January 2000 to June 2006

● Trained new hires and interfaced with patients via inbound and outbound phone calls

● Verified insurance coverage, registered new patients, and updated demographic information

● Collected copayments, checked for secondary insurance, entered data, and handled light cleaning duties

● Typed correspondences, filed paperwork, and scanned insurance cards Education

Associate of Science degree in Medical

Ultimate Medical Academy

2022

St Louis University Hospital

Washington University

Skills

• Medical Billing

• Accounts Receivable

• Collections

• Co-Pay

• Deductibles

• Co-Insurance

• EOBs Revenue Cycle Management

• Posting Payments

• Government (Medicare & Medicaid)

• Third Party Payers Electronic Health Records (EHR)

• Electronic Medical Records (EMR) Managed Care (HMO, PPO, and POS)

• Workers Compensation Insurance Verification

• Insurance Claim Processing

• CMS 1500

• CMS 1450 (UB-04) Front Office Operations

• Medical Office Procedures

• Scheduling Medical Terminology

• Anatomy & Physiology

• HIPAA Compliance

• Medical Coding (ICD-10-CM, HCPCS, CPT)

• Medical terminology

• Medical records

• Typing

• Customer service

• Epic

• Medical coding

• ICD-10

• HIPAA

• Hospital experience

• Accounts receivable

• Documentation review

• Sales



Contact this candidate