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Customer Service Driver Helper

Location:
Hendersonville, TN
Salary:
$20
Posted:
February 09, 2024

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Resume:

John ODay

Hendersonville, Tennessee ***** 615-***-**** ad3iey@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driver Helper experienced working quickly and accurately to handle delivery needs and maximize route efficiency. Willing to take on all tasks and carry out work in any weather condition. Reliable transportation professional handles any task needed completion by driver, including communication with dispatch, debris removal and heavy lifting. Self-directed and physically fit with good communication and problem-solving abilities.

Skills

Document Review

Regulatory and Compliance Understanding

Basic First Aid

Reporting Requirements

Compliance Reviews

Procedures Compliance

Regulation Enforcement

Aviation and Transportation

Loading and Unloading

Towing Aircraft

FAA Regulations

Pushback and Towing

Pushback Spotting

Driving and Transportation

Schedule Management

GPS and Route Planning

Time Management

Valid Driver's License

City and Non-City Driving

Customer Service

Safety Standards

Route Management

Safe Driving Techniques

CDL License

Defensive Strategies

Route Mapping Software

Technical Documentation

Work Orders

Equipment Inspection

Customer Satisfaction

Hand Tools

Emergency Situations

Safety Measures

Personnel Protection

Active Learning

Quality Assurance

OSHA Regulations

Routine Maintenance

Emergency Services

Vehicle Inspection

Finish Work

Work History

Alcohol Compliance Officer, 11/2018 - 03/2020

Delaware North – Nashville, TN

Developed and maintained compliance database, tracking all compliance activities and documents.

Responded to employee inquiries regarding compliance regulations and procedures.

Maintained up-to-date knowledge of current and emerging compliance regulations.

Assisted with internal and external audits to confirm compliance with applicable laws and regulations.

Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.

Identified, investigated and documented compliance violations and recommended corrective measures.

Monitored and assessed compliance risks associated with operational processes and procedures.

Investigated and documented all violations of compliance regulations to determine necessary improvements.

Maintained up-to-date knowledge of applicable laws and regulations.

Created and maintained compliant work environment.

Warned violators of infractions or penalties.

Ramp Agent, 06/2018 - 09/2018

Airport Terminal Services Inc – Nashville, TN

Guided aircraft into and out of parking positions using hand signals.

Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Tracked flight schedules to promote on-time landings and avoid loading delays.

Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.

Connected electrical power unit and hoses to aircraft.

Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.

Positioned and towed aircraft from remote locations of airport to designated areas for operation.

Transferred luggage from aircraft to collection areas safely using [Type] equipment.

Completed cargo manifests and flight paperwork for proper luggage and flight tracking.

Deiced aircraft before takeoff for safety during inclement weather.

Maintained clean, orderly work environment free of hazards.

Operated equipment while observing standard safety procedures.

Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Drove forklifts, pallet jacks and other equipment to move materials.

Strapped items down over protective padding to secure throughout transportation.

Successfully navigated large shipments of materials through tight spaces and busy facilities.

Ramp Agent, 04/2017 - 05/2018

Envoy Airlines – Nashville, TN

Guided aircraft into and out of parking positions using hand signals.

Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Tracked flight schedules to promote on-time landings and avoid loading delays.

Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.

Connected electrical power unit and hoses to aircraft.

Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.

Positioned and towed aircraft from remote locations of airport to designated areas for operation.

Transferred luggage from aircraft to collection areas safely using [Type] equipment.

Deiced aircraft before takeoff for safety during inclement weather.

Maintained clean, orderly work environment free of hazards.

Operated equipment while observing standard safety procedures.

Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Driver, 01/2017 - 01/2018

Uber – Nashville, TN

Followed all relevant traffic laws and safety regulations.

Utilized GPS and other navigation tools to plan routes and stay on schedule.

Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Coordinated efficient routes to avoid delays and optimize schedules.

Kept detailed mileage and fuel reports to track overall fuel costs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.

Cleaned vehicle regularly to maintain professional appearance.

Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Drove safely in various weather and road conditions to avoid accidents.

Minimized liability by consistently following road rules when driving.

Upheld high standards of professionalism and discretion when working with high-value clients.

Natural Gas Technician, 02/1986 - 03/2016

Vectren – Evansville, IN

Educated customers on use, care and adjustments of appliances.

Diagnosed issues with appliances and made repairs.

Facilitated repairs by disassembling defective and broken equipment.

Tested completed work and verified functionality of [Type] appliances.

Self-motivated, with a strong sense of personal responsibility.

Proven ability to learn quickly and adapt to new situations.

Worked well in a team setting, providing support and guidance.

Worked effectively in fast-paced environments.

Managed time efficiently in order to complete all tasks within deadlines.

Demonstrated respect, friendliness and willingness to help wherever needed.

Excellent communication skills, both verbal and written.^

Excellent communication skills, both verbal and written.

Strengthened communication skills through regular interactions with others.

Organized and detail-oriented with a strong work ethic.

Paid attention to detail while completing assignments.

Worked flexible hours across night, weekend and holiday shifts.

Identified issues, analyzed information and provided solutions to problems.

Education

No Degree: Industrial Maintenance Technology

Ivy Tech - Evansville, IN

High School Diploma: 06/1984

North High School - Evansville, IN



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