Data Entry Customer Service

TF

TESSA FLETCHER

ad3iej@r.postjobfree.com 972-***-**** Dallas Texas

Dedicated and highly motivated professional with over 22 years of diverse experience, demonstrating exceptional data entry proficiency and a strong aptitude for quick learning. Proven track record of delivering quality customer service, adept at connecting with customers to ensure their satisfaction Microsoft Office Suite

Data Entry 40+ WPM

Medical Terminology

Healthcare and Insurance

Time Management

Issue Resolution

Adaptability

Written and Verbal Communication

Walden Security Irving, Texas

Unarmed Security Officer

09/2021 - Current

Conduct thorough indoor and outdoor patrols of buildings and platforms, swiftly responding to emergencies with effective resolution strategies Enforce codes of conduct and regulations courteously, guiding visitors to appropriate areas while maintaining a professional demeanor Deliver outstanding customer service by engaging with clients and staff, building rapport, and addressing inquiries or concerns promptly and attentively

Devine Home Health Irving, Texas

Home Health Aide

03/2015 - Current

Assist registered nurses and physiotherapists by monitoring vital signs and administering medications as directed

Deliver top-tier bedside assistance, including ambulation support and personal hygiene care, ensuring consistent 5-star patient satisfaction Document client progress and services performed, promptly reporting any changes in condition to supervisors for effective management Bronsnan Risk Consultants Dallas, Texas

Unarmed Security Officer

01/2021 - 06/2021

Secure premises and personnel via vehicle patrols, surveillance monitoring, and access control while permitting entry as needed Efficiently managed traffic, directing over 500 drivers daily with friendly professionalism, ensuring adherence to safety protocol Proactive in loss prevention by reporting irregularities, educating violators, and detering trespassers to prevent losses and damages effectively Simpson Place Dallas, Texas

Dietary Aide

11/2019 - 06/2020

Delivered food tailored to residents' preferences and dietary needs, ensuring a satisfying dining experience

Assisted in maintaining kitchen stock at optimal levels (97-100%), overseeing ordering, receiving, and inventory to meet demand effectively Contributed to preparing healthy meals and maintaining kitchen cleanliness, consistently earning recognition for quality and cleanliness standards

Home Health Dallas, Texas Offered companionship and monitored the health condition of 25-40 clients Summary

Skills

Experience

Private Sitter

02/2014 - 03/2015

weekly, prioritizing their comfort and ensuring high levels of patient satisfaction

Provided direct patient care under the guidance of nurses and in accordance with the Aide Plan of Care, delivering support tailored to individual needs

Communicated vital patient information and schedule changes efficiently, maintaining detailed and up-to-date documentation to facilitate care coordination

Martin Luther King Jr. Technology Center

GED

01/2002

Education and Training

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