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Call Center Medical Office

Location:
Greensboro, NC
Salary:
15
Posted:
February 09, 2024

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Resume:

Judy Cole

**** ****** *****

Unit B

Greensboro, NC

27401

646-***-****

ad3ieg@r.postjobfree.com

EXPERIENCE

AM LLC — Covid-19 Case and Lab investigator

Remote position with the state of Vermont

August 2021- March 2022

Professionally notified individuals of their positive Covid-19 lab

Results. Offering isolation guidance as recommended by the CDC.

Conducted full interview in order to obtain as much information

As possible to determine the individuals need for health care and

Services available. Attached positive lab results to individuals records

To facilitate outreach for Case Investigators. Supplied accurate and

Detailed information within als records to be sent to CDC.

.

Public Consulting — Covid-19 Contact Tracer

Remote position with NY state

January 2021 — March 2021

Notified individuals who came in close proximity to someone who tested

Positive for Covid-19 while traveling, offering guidance for testing and

Quarantine. Supplied detailed information concerning the completion

Of each interview.

Westchester Health/ Northwell– Medical Office Associate

Valhalla, NY

July 2013 — January 2021

Performed front desk patient registration in a medical office. Collected

Copays, verified demographic information in a professional manner.

Worked in a fast pace Call Center as needed. Obtained Prior authorization

For patient testing as well as medications. Managed insurance referrals

As needed for patients referred to specialists. Performed job using

Exceptional communication in a professional manner.

New Rochelle Radiology – Receptionist/Call Center representative

June 1995 – May 2012

Registered patients for various Radiologic testing, explaining

Preparations in detail.

SKILLS

·Medical Terminology

·Knowledge of CPT and ICD Coding. Strong interpersonal

·Skills, Conflict Resolution Skills, Excellent Organizational skills

·Education

·Medical Assisting Certificate-

·Covid-19 certifications from

·John Hopkins, Purdue and Astho online trainings

·LANGUAGES

·English only, experienced in the aid of translators as needed



Contact this candidate