K

KIRTI

Experienced Cleaner

ad3ie5@r.postjobfree.com Delta, V4C 6A1

SUMMARY

Experienced cleaner with exceptional attention to detail and a strong work ethic. Consistently achieving 100% client satisfaction scores with excellent time-management skills.

EXPERIENCE

Cleaner

McDonald's 07/2021 - 12/2021 India

Maintained cleanliness and tidiness of all the areas, ensuring a hygienic environment for all the customers.

Covered an area of 5,000 sqft with limited supervision, achieving an average score of 9.5/10 on client satisfaction surveys. Implemented a new cleaning schedule to reduce cleaning time by 15%, resulting in improved efficiency.

Housekeeper

Victoria Hotel 02/2022 - 12/2022 Jalandhar, India

Kept 20+ luxurious hotel rooms up to high standards of cleanliness and presentation, requiring exceptional precision and skill. Introduced new cleaning methods, resulting decrease in workload, and increased team productivity.

Recognised for 100% accuracy in reporting maintenance tasks, significantly improving the efficiency of housekeeping and maintenance teams.

Resolved customer complaints by proactive communication, resulting in a 25% increase in positive reviews on TripAdvisor. Cleaner

Karan gill 11/2023 - Present White Rock, Canada

Provided cleaning services to residential and commercial buildings, using high-quality cleaning solutions and modern equipment. Worked independently to clean buildings and houses, with no safety incidents.

Always kept inventory organised, reducing wasted time by 20% in locating and replacing equipment.

Improved customer satisfaction scores by 30% by identifying specific customer preferences and implementing corresponding cleaning procedures.

EDUCATION

Bachelors of Business Administration

Yorkville University 07/2023 - Present

LANGUAGES

English Advanced Hindi Native

Punjabi Native

STRENGTHS

Efficient Communication

Improved working relationships with

colleagues by implementing 1:1 catch-up

sessions, resulting in 30% decrease in

complaints.

Critical Thinking

Reduced cleaning time by 20% in a large

office building by reorganizing cleaning

schedule and identifying productivity

loops.

Problem Solving

Created a cleaning procedure to tackle

graffiti and dirt accumulation, resulting in

retaining 500+ community members.

SKILLS

Attention to Detail

Time Management

Organizational Skills

Customer Service Teamwork

ACHIEVEMENTS

Safety Record

Achieved 1+ years with no safety

incidents across all my roles.

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