Ariella Gold

Las vegas, NV *****

702-***-**** - ad3icj@r.postjobfree.com

Ambitious 24 year old student pursuing a career in Occupational Therapy and Holistic Spirituality. A driven individual working on her own personal businesses. Eager to contribute from her experience as a cocktail server, previous hostess and as a current student who's sole goal is to learn how to connect with and help those around her. A determined employee who will show up to work everyday with a smile on her face. Adaptable with a strong work ethic driven by positivity and an ability to thrive in team-based or individually motivated settings. Loves working with people, and being social, however, also knows when it is time to be serious and get the work done! Skills Trilingual (English, Spanish and Hebrew). Familiar with Infogenesis and open table. Full time cashier experience. Familiar with cocktail preparations due to experience in bingo bar. Open to learning new things every day! I am a hard working girl with a lot of energy and charisma. I am a social butterfly and love to take care of people. I have experience as a hostess and cashier at a fine dining restaurant. I am currently working as a cocktail waitress at Red Rock casino. I also make alcoholic and non alcoholic drinks at the bingo bar. I am trilingual which allows me to connect with many people from different backgrounds. I am charming, kind, motivated and positive which is essential in an employee. I love a challenge and always find ways to improve and do my best in everything that I do.

Work History

03/2023 to current Beverage server

Red Rock Station casinos

● Served drinks and prepared speciality beverages

● Bartender at bingo bar

● Restocked and cleaner counter and service station throughout shifts

● Prepared and served cold and hot beverages to guests

● Designed specialty cocktails alongside bartenders

● Maintained polite and professional demeanor to patrons to encourage inquiries and order placements

● Collected dirty dishes and glasses from tables or counters, preparing areas for next diners

● Filled condiments and napkin containers during slack periods. 02/2021 to 03/2022 Restaurant Hostess/cashier

T bones Steakhouse

● Greeted guests and gathered information to seat groups or place on waitlist

● Answered phones promptly to record and confirm reservations for, record takeout orders and respond to service questions

● Checked dining and serving areas to verify proper cleanliness and readiness for guests

● Escorted guests to seating areas, furnished menus and highlighted daily specials

● Resolved customer service and food related issues to maintain guest satisfaction

● Communicated with servers about new tables issues to maintain guest satisfaction

● Communicated with servers about new tables, changes in food availability and customer comments

● Helped restaurant staff set up small and large events to coordinate smooth execution

● Tipped out servers, managed checks and cashier register.

● Utilized POS system to total meal costs and add taxes for final bill calculation

● Tracked seated guests to escort to assigned dining area and present menus

● Answered telephone to provide finding information and take reservations

● Built positive relationships with other front of house and kitchen staff

● Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele

● Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations

● Collected payments and provided accurate change

● Operated cash register to receive payment by cash, check and credit card

● Processed sale transactions to prevent long customer wait times. 02/2020 to 06/2020 Hostess/Cashier

Le Petit Cafe

● Cultivated positive guest relations by managing information and orchestrating speedy seating

● Documented reservations, alerted servers and managers of large groups and prepared seating

● Resolved guest and employee complaints to maintain complete customer satisfaction and work force effectiveness

● Used cash registers and credit card machines to cash out customers, handling average of $35 per table

● Familiar with the square up system

● Collected credit card, cash and gift certificate payments and dispensed change for cash transactions

● Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques

● Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions

● Answered front of house phone to inform customers of wait times, take reservations and record to go orders.

Education

Expected in 12/2023 Associate of science: Kinesiology, UNLV, University of Nevada-Las vegas

GPA: 3.4 Millenium Scholarship Recipient, GPA:3.65 Millenium Scholarship Recipient

Languages

Hebrew, Spanish, English (native)

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