Amber Diaz
Customer service
Altamonte Springs, FL 32714
**********@*****.***
Ability Summary:
• Ability to communicate with customers
• Type 45 wpm
• Data Entry
• Proficient in Microsoft Word, Excel and Powerpoint
• Skilled in internet research and navigation
• Filing & Record Keeping
• Calculations
• Cosmetology license: CL1285016
Authorized to work in the US for any employer
Work Experience
Braider/ barber
Flexus barbershop - Oviedo, FL
January 2022 to Present
• Braider
• Barber in training
Activity Aide
Right Choice Adult Daycare and Activity Center - Lake Mary, FL August 2023 to October 2023
• Responsible for daily activities for elderly, creative activities
• Assisting Elderly bathroom responsibilities
• Upkeep of establishment
• Elderly daycare
Hair Stylist
Fantastic Sams Cut and Color - Longwood, FL
April 2023 to July 2023
• Blow dry
• Cuts
• Color
• Highlight
• Up do’s
• Braids
• Beard trim
Ramp Agent
Quantum Aviation Services - Orlando, FL
June 2022 to May 2023
• Ramp agent
• Cargo
• load and loading of planes
• Unload and loading of UPS Trucks
• Push out of planes
• Headset
• Tug driver
• Loader machine operator
Production Worker
The Father's Table - Sanford, FL
September 2021 to February 2022
• Production worker
• Assembly line
Production Worker
Nelson plastics - Longwood, FL
July 2021 to October 2021
• Assemble merchandise
Housekeeping
Northland Church - Longwood, FL
February 2021 to July 2021
• Upkeep of church
• Prepare for concerts and clean after
•
Customer Service Representative
24-7 Intouch - Altamonte Springs, FL
July 2019 to June 2020
• Set appointments for clients
• Assisted in contract negotiations
• Maintained a log of customer complaints
• Dispatched available vendors near route
Macy's Sales Associate
Macy's - Altamonte Springs, FL
October 2016 to February 2019
• Manage merchandise area to optimize selling space and maximize selling potential
• Signing, processing, and markdowns
• Unload delivery truck
• Pull merchandise to pack and ship
• Cashier
Customer service
US HealthLink
August 2015 to February 2016
• Data entry
• Filing
• Prescription Filling
• Mail Order
Education
Certificate in Cosmetology
Hairbenders academy - Longwood, FL
November 2018 to June 2019
Diploma in Pharmacy Technician
Everest University - Orlando, FL
February 2016
Business Administration
Charles and Stella Guttman Community College - New York, NY 2012
High school diploma or GED
Skills
• Pharmacy Technician Experience
• Assembly
• Compounding Medications
• Medical Terminology
• Clinical Pharmacy Experience
• HIPAA
• Order Entry
• Hair styling
• Search engines
• Order picking
• Warehouse experience
• Microsoft Excel
• Customer service
• Microsoft Office
• Packaging
• Load & Unload
• Typing
• Research
• Computer Skills
• Microsoft Powerpoint
Certifications and Licenses
Cosmetology License