Ty’Nesia Duffie

**** ****** ***** ******

East point, GA 30344

Phone: 404-***-****

Email: ad3ib9@r.postjobfree.com

Objective: To obtain a position in the customer service field that will allow me to utilize my knowledge and skills to offer quality service to achieve customer satisfaction.

Qualification Summary: Offering a background of training and experience in Human Resource, Customer Service and Clerical work.

· Dedicated, hard worker and take pride in providing quality customer service.

· Good worker, fast learner and easily adaptable to change.

· Great team player and enjoy working with others.

Experience:

WALMART, Columbia, SC

Cashier/CSR Nov ‘2017 – Oct '2018

- Provided friendly, professional and quality service to all of the customers.

- Monitored self-checkout lines, and assisted customers with inquiries on products and services available.

- Operated the cash register, as needed to assist customers when the self-check lines increased.

- Processed debit and credit cards transactions; collect cash payments and accurately distribute change for items purchased.

- Assisted self-checkout customers and other cashiers with questions or issues they had while working on the cash register.

Popeye’s, Columbia, SC

Cashier Jan ‘2014 – Nov '2017

- Provided friendly, professional and quality service to all of the customers.

- Assisted customers with their orders and advise them of the current specials that are available.

- Processed debit and credit cards transactions; collect cash payments and accurately distribute change for items ordered.

- Expedited and package items ordered and deliver it to the customers in a timely manner.

Army Reserves – Fort Jackson, Columbia, SC

Human Resource Specialist - April ‘2013 – April '2017

- Assisted with the personnel and administrative support to Army Soldiers.

- Assisted in processing reviews and coordinating actions pertaining to military awards; screens and updating promotion packets.

- Established and maintains unit Alert Rosters.

- Scheduled APFT, weapon qualifications and required training for Soldiers; as needed.

Exit Real Estate Services, Columbia, SC

Clerical Assistant - Feb ‘2012 – Mar ‘2014

- Provided assistance to Realtors by answering phone calls and retrieving messages from the voice mailbox, as needed.

- Collected general information and/or documents either by phone, in person, via email or fax from clients, real estate professionals and contractors.

- Entered data in the computer to maintain client profiles and reports.

- Collected cash payments and distributed change for snacks and vending purchases.

Education & Special Training:

United States Army, Fort Jackson, SC

- Advance Individual Training – (AIT) (2014)

- Basic Combat Training – (BCT) (2013)

- Irmo High School, SC – (Diploma) (2014)

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