AMANDA N. SYDNEY-FAYUSE

*** ****** *****. *******, ******* L3P6K5

ad3iax@r.postjobfree.com

647-***-****

OBJECTIVE

To obtain a position in customer service

SUMMARY OF QUALIFICATIONS

Great interpersonal skills, able to make positive relations quickly

Excellent time management ability combined with attention to detail

Very efficient at multi-tasking and ensuring set goals are met

Experienced customer-oriented individual with strong work ethic

A naturally motived leader who strives in a team environment

EMPLOYMENT HISTORY

Coordinator/Operations Winners, Markville Mall, Markham, Ontario February 2019- Present

Trained and facilitated newly hired employees

Supervised all customer service matters

Handled customer service duties accurately by following policies

Merchandised queue line ensuring products are stocked and tidy

Deputy Returning Officer Elections Canada, Markham Ontario October 2015-October 2019

Checked voter's Id, matched their info to database

Administered the Canadian Elections Act to the voters

Successfully counted all votes and recorded results

Setup and closed polling station according to instructions

Receptionist Syds Graphics, Scarborough, Ontario January 2013- December 2018

Greeted all customers in a polite and friendly manner

Patiently handled all inquiries to ensure customer satisfaction

Answered phones, transferred calls, handled emails and scheduled appointments

Set up customer profiles and organized data using Microsoft software such as Excel

Store Manager RW&CO, Fairview Mall, North York, Ontario February 2008-September 2009

Trained, mentored, and motivated staff to complete daily tasks

Ensured customer satisfaction by providing excellent customer service

Developed store strategies to increase customer traffic

Successfully lead the team to meet sales goals regularly

EDUCATION

Ontario Secondary School Diploma 1996

Markville Secondary School, Markham Ontario

Seneca College

Fashion Merchandising/Business Management 1998

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