Susan Pike

Anderson, IN *****

ad3iaf@r.postjobfree.com

+1-765-***-****

Authorized to work in the US for any employer

Work Experience

Cashier Team Lead

Academy Sports + Outdoors - Carmel, IN

July 2023 to January 2024

I helped the cashier with their bags of money and helped teach them how to run registers, help with transactions, refunds, returns. Ran registers as well. Was in the cash office, did deposits mad bags for the next day. Counted bags at the end of the day.

Medical Records Specialist

National Record Retrieval - Carmel, IN

September 2021 to April 2023

I answered calls from providers that the law firm needed records for in their cases. I guided them to the right places where the records had to go. Directed them on how to send records such as email, fax, or mail. Communicated their questions to our management if they needed more help with what I couldn’t offer.

Walmart OGP

Walmart - Carmel, IN

September 2020 to June 2021

I worked at Walmart doing the Online Grocery Shopping. I worked 5am to 2pm different shifts, shopping for online shoppers

Team Lead

Freddy’s Frozen Custard & Steakburgers - Carmel, IN February 2020 to August 2020

I did schedules for the staff and made drawers or the registers and made the deposit for the next morning. i managed my day and night teams when they got to work closed the store and opened the store as well Factory Assembler

FTIC - Jamestown, IN

June 2019 to December 2019

I was hired by a temp agency and worked for Tic assembling parts for cars. Worked 12 hour days and some weekends.

• Operated welding parts

• Conducted routine maintenance

• Performed general welding duties

• Managed and solved issues

• Performed in depth assembly of car parts

• Actively met assembly goals

Front end Coordinator/Men’s Coordinator/Cash Office/Cashier TJ Maxx - Indianapolis, IN

October 2013 to September 2019

I take care of customers that come through the registers. I handle and give out money customers. Make sure they have a great experience coming to our store. Work with management to help improve our OSAT scores, which means our overall satisfaction score. Help management close the store, in the evening or open store. Create line up for the cashiers, make sure they have a register to ring on, also breaks and lunches. Also worked in Decatur, Illinois Cashier/Cash Office Culvers Crew Member

Culvers of Decatur - Decatur, IL

April 2013 to October 2013

I worked on the register ringing in customers and making sure the get the food they purchased. Also made the delicious desserts they had. Greeted customers in the lobby and in the dining room. Cleaned up the dining room and also cleaned restrooms.

Cook/Prep Cook/Dishwasher/cashier

Pizza Hut - Shelbyville, IL

May 2012 to April 2013

I prepared and cooked pizzas. Also prepped all ingredients for pizzas. I rang customers in the registers. I also waitressed and cleaned the salad bar. I also cleaned dishes and lobby. Cashier/Customer Service

Walmart - Taylorville, IL

August 2010 to April 2012

• Greeted customers and guests

• Answered customers' and guests' questions

• Assisted customers and guests in finding items

• Resolved customer and guest complaints

• Assisted customers and guests with returns and exchanges

• Worked the cash register

• Counted out cash drawers

• Stocked shelves

Produce Associate

Walmart - Decatur, IL

January 2008 to May 2010

Made sure I had all the produce department up to date with signage and helped make sure we got old produce out and cleaned up. Helped manager with setting up displays. Also, greeted customers and answered questions the had.

Call Center Customer Service Representative

Marketing Alternatives Inc - Taylorville, IL

January 2006 to January 2008

I was a top seller at Palm Beach Jewelry. Then I did Firestone calls to help make appointments for customers and I also answered calls for Figi’s snacks and cheeses Assistant Store Manager

Kenny shoe source - Tucson, AZ

July 1992 to November 1994

I opened the store, counted money, cleaned up store from previous night. Made sure all registers had money. Made sure all associates knew what they were doing and what type of sales we need for that day. Had conversations with store manager about what plans and sales needed to be done. Education

Hotel and Restaurant Management

Phoenix College Online - Decatur, IL

April 2009 to February 2010

High school or equivalent in English

Cholla High Magnet School - Tucson, AZ

August 1988 to August 1991

Skills

• Call Center (3 years)

• Customer Service (10+ years)

• Assembly Worker (1 year)

• Clean Room

• Assembly Line

• Management Experience (3 years)

• Retail Management (7 years)

• Store Management Experience (3 years)

• Office Administration (2 years)

• Proofreading (3 years)

• Welding (1 year)

• Merchandising (1 year)

• Cash Handling (10+ years)

• Writing Skills

• Leadership (5 years)

• Restaurant experience (2 years)

• Sales (5 years)

• Produce Experience (1 year)

• Retail Sales (10+ years)

• Microsoft Excel (5 years)

• Office Management (4 years)

• Pricing (5 years)

• Payroll (3 years)

• Human Resources (1 year)

• Research (3 years)

• Supervising Experience

• Typing

• Recruiting

• Event Planning

• Supervising experience

• Payroll

• Sales

• Assembly

• Research

• Merchandising

• Medical records

• Customer service

• Office management

• Retail sales

• Cash register

• Store management

• Cash handling

• Human resources

Certifications and Licenses

Driver's License

Cash Office

March 2015 to May 2016

Counted all money from registers 1-6 from the nights before. Made sure money was accurate by using calculator an money sorting machine. Signed a log stating it was able to go to the bank. When money was to be picked up and taken to bank i signed the worker in to get it. 1 yr experience with cash office and 10+yrs of handling money.

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