Maria Shelly Shongwe ad3i6q@r.postjobfree.com

Receptionist 076*******

Elatus 304

*** ****** ******

Arcadia

0083

Profile

Energetic Front Desk Receptionist, Admin lady and Assessor who can provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment.

Core Qualifications

Scheduling

Phone & email

Customer service

Inventory and supply

Administrative support

Data management

Reliable

Dedicated Experience

Front Desk Receptionist and Admin Clerk, July 2015 to Present Haywood College- Admin correspondence, phones and email, and typing documents for teachers completed scheduling duties and organized phone calls and appointments

Front Desk Receptionist and Host, October 2016 to date Hard Rock Cafe Pretoria and monitored inventory of office supplies and Retail Stock, Welcoming Guest, Hosting events and parties for the cafe and taking bookings.

Education

Matric Certificate at Siyifunile High School, Dullstroom

January 2005- December 2005

IsiZulu

English

Afrikaans

Biology

Physical Science

Development Practice NQF Level 5 National Certificate, Wetlands FET College Nelspruit

July 2012- August 2013

Employment History

Clerk and Peer Educator at Sakhelwe Community Clinic, Dullstroom

April 2009- April 2011

Teaching and sharing information how to prevent, protect and abstain themselves from HIV & AIDS, Teenage pregnancy and sexual transmitted infections.

Data capturing, filling, organized forms, make photocopies file records, prepared correspondence and reports, Produce monthly reports in word document

Admin at Sakhisizwe Youth Centre, Dullstroom

October 2011-May 2013

Typing, faxing and answering phone calls

Senior Consultant at Metrofin Loans, Pretoria

January 2015- June 2015

Client service and Admin

. Worked well independently and on team to solve problems

. Served as a friendly, hardworking and punctual employee

Housekeeping Supervisor at Aanmani Rose Guesthouse, Pretoria

January 2016- September 2016

. Answering Phone Calls, Administration, Invoicing, Taking Bookings and inspecting the rooms & kitchen and making sure that everything is up to standard

. Navigated large workloads with a sense of calm and superior organization skills

. Exhibited excellent self- discipline and self-management skills

Receptionist and Host at Hard Rock Cafe, Pretoria

October 2016- March 2020

. Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls. Receiving and sorting daily mail. Taking Bookings, Plan and prepare private functions and Birthday parties

. Served as a friendly, hardworking and punctual employee

. Collaborated on high priority projects with act and a strong attention to detail.

. Navigated large workloads with a sense of calm and superior organization skills

. Provided superior customer service to client by addressing questions and concerns

Au Pair

May 2020- June 2021

Prepare the children for school in the mornings. Take the children to school and pick them up again in the afternoons. Assist the children with their homework. Take the children to extra-mural activities and appointments.

Data Capture and Assessor at Ikapadata and Elom

July 2021-December 2021

Data Capturing: Preparation, compilation, sorting and capturing of data. Reporting: Timely collation and submission of reports. Administration: Adherence to HR, finance, administration and procurement policies and procedures

Assessing: Managing and conducting the assessment within acceptable frameworks or assessment standards by collecting evidence to substantiate the competency result of a candidate.

Assessing the evidence submitted by the candidate and making a judgment on the candidate’s competence in compliance with all requirements.

Recording all information as required by the relevant ETQA.

Communicating assessment feedback to candidates.

Continuously reviewing and revising the assessment process to improve it.

Skills LANGUAGES

Active listening Isizulu

Communication English

Computer skill Siswati

Customer service interpersonal skills Afrikaans

Leadership management skills.

Problem-solving and

Time management

Extra-Curricular Activities

Volunteering at Loyalty House International Church, Pretoria

April 2017- Present

Courses

Customer care, Fanang Diatla Training Centre

August 2006- September 2006

Assessor certificate, Training under Elom

September 2021

References

Paul from Hard Rock cafe

079506866

Bulelani from Ikapadata

071*******

Contact this candidate