CHARITY NEIDLER

***Dakota Ave Lorain,OH *****

Mobile: 216-***-**** • Email: ad3i5f@r.postjobfree.com

ADMINISTRATIVE AND LEGAL ASSISTANT

PROFESSIONAL SKILLS

Word Processing

MS Office

Spreadsheets

Accounting/Quick books

Secretarial functions

Legal Office Procedures

Estate Planning and Family Law/torts

Civil Procedures

Criminal Procedures

Legal Research and Writing

Legal Terminology

IT Literacy and Research

Keyboarding 60 wpm

Ohio Notary Public

Business Communications

Salesforce

SAP

EDUCATION

OHIO BUSINESS COLLEGE – Sheffield Village, Ohio May 2018 March 2015

Associates applied business

Legal Assistant Associates Degree

President’s Award Recipient Consecutively

LORAIN COUNTY JVS – Oberlin, Ohio June 1997

Certificate in Computer Processing and Accounting

EXPERIENCE

KELLEX – North Ridgeville Ohio March 2015 – Present

Project Manager

Order processing liaison between customer sales rep and factory customer service order tracking

LORAIN COUNTY RE-ENTRY COALITION – Lorain, Ohio January 2015 – March 2015

Legal Assistant

Assisted the Coalition Coordinator in writing case plans for offenders that are awaiting release from prison; visited correctional facilities to have offenders’ complete needs assessment forms for program, researched offender court cases and completed other duties as assigned (Externship)

LITTLE CAESARS PIZZA COMPANY — Elyria, Ohio 2009 – 2010

Assistant Manager

Assisted Restaurant Manager in recruiting, interviewing and hiring team members, maintained fast, accurate service, positive guest relations and ensured food and beverage orders were consistent with company quality standards, guaranteed food quality and 100% customer satisfaction, ensured that the local health and safety codes and company safety and security policies were met, assisted with profit & Loss management by following cash control and security procedures, maintained inventory, managed labor and championed recognition and motivation efforts of staff

TELETECH CORPORATION — Amherst, Ohio 2007 – 2009

Customer Service Representative

Answered high volume inbound calls for T-Mobile customer. Resolved general billing and service related issues and questions, assisted with troubleshooting malfunctioning phones and supported customer sales and service expectations at all times

APS ACCURATE — North Ridgeville, Ohio 2005 – 2009

Administrative Assistant

Pressure Gauge Manufacturer Rep Agency: Responsible for assisting in office to manage and route inbound calls, perform basic accounting functions using quick books in AP, AR, and Payroll. And back up sales orders and customer services.

LISN INC — Amherst, Ohio 1999 – 2003

Secretary

Company was an engineering company who produced Fiber Optics used for telecom Industry. Was responsible for coordinating front desk activity answering multi-line phone systems, and disseminating blueprint specifications relating to orders between engineering and customer Performed accounting functions utilizing quick books including, AP, AR, and Payroll and managed cash flow.

LORAIN BMV — Lorain, Ohio 1996 – 1997

Title Clerk

Greeted visitors, answered a multi-line telephone, efficiently handled cash and credit card transactions and completed data entry

OTHER EXPERIENCE: (while pursuing higher education)

CONVENIENT FOOD MART (Deli Clerk) — Elyria, Ohio 2014 – Present

BURGER KING CORP (Crew Member) — Elyria, Ohio 2012 – 2014

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