Somer Thomas

ad3i4p@r.postjobfree.com • Boca Raton, FL • 954-***-****

Hospitality Sales Professional

Experienced hospitality and sales professional with more than 10 years of experience providing outstanding service and extraordinary customer service in fast-paced bar environments. Extensive knowledge about drink combinations and experience achieving mastery of in-house signature or craft cocktails while delivering with great balance.

Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment. Committed to serving with a smile while focusing on providing a safe and enjoyable experience for guests. Well-versed on laws related to alcoholic beverage consumption and vigilant about following establishment policies and procedures.

Career Experience

Front House Supervisor: Meatball Room, Boca Raton, FL 12/2022 to 3/2023

Managed front of house management operations for bar, restaurant meeting weekly and monthly sales goals.

Hiring, training and team scheduling to ensure staffing and customer needs are met.

Bartender: Trattoria Romana, Boca Raton, FL 1/2022 to 8/2022

Greet guests, assessed customer needs and preferences to make appropriate beverage and food recommendations.

Provide guests with prompt service, interact with patrons while delivering a positive guest experience.

Oversee bar area, mix drinks, and serve beverages to customers in large, high volume and high-end restaurant

Maintain stock of liquor and bar supplies to minimize waste and maximize restaurant profit

Ensure immaculately clean bar area and adhere to health code requirements

Server/Bartender: Mizner Country Club Delray Beach FL 6/2021 to 12/2021

Greeted customers, answered questions, and displayed enthusiasm and knowledge about menu and products.

Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service.

Provided direct assistance to bartender and lounge staff. Conducted inventory tracking and restocked supplies.

Significantly increased guest check averages by promoting appetizers, specialty items, and wine selections.

Bartender/ Server: Sushi Song, FL: Multiple Locations 4/2015 to 6/2021

Keep up with popular new drinks and stay well acquainted with countless drink recipes and mixing techniques.

Maintain a clean and orderly bar while building customer relations and maintaining positive and professional relationship.

Managed bar inventory, selection and placed orders as needed.

Create positive, inviting environment for guests to increase likelihood of return visit.

Monitor guest behavior continuously and function as needed to ensure safety of all patrons.

Restaurant Manager: Tealicious Teahouse Delray Beach, FL 2/2014 to 5/2018

Managed team full-time and part-time employees, including front-of-house (servers, bartenders) and back-of-house (cooks, dishwashers) positions.

Held daily meetings between lunch and dinner shifts to highlight successes, improve upon failures, and keep employees informed on restaurant menu changes.

Oversaw ordering of all food products, supplies, and alcoholic beverage purchases.

Maintained high standard of guest satisfaction, employee hygiene, and kitchen workplace safety procedures.

Managed billing and payroll, EOD balancing and managerial accounting tasks as required to ensure financial stability and growth.

Learned every aspect of the business and became well trained to perform any function need from cooking and cleaning the kitchen to blending signature teas unique to the restaurant.

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