Customer Service Public Safety

Location:

Posted:

February 10, 2024

Joshua Cruz

ad3i36@r.postjobfree.com

am a self-motivated person who’s willing to take on any challenge. I’m a team player that is willing to

provide, as well as receive coaching in order to help the team achieve its goals. Highly experienced with

a strong background in heavy machinery and vehicle operations. also have public safety experience.

Experience:

Auto Plus/PepBoys — Driver

01/2017 — Present, Tampa FL

e Responsible for timely deliveries and pickups of auto parts to our partner company

e Coordinating with other drivers to ensure all needed parts were at the needed locations

e Worked with members on management when in need of effective scheduling, driver placement

and parts organization.

Dine in Tonight — Service Driver

04/2013 — 12/2016 Tampa, FL

e Coordinate the delivery of large projects with various destinations/locations

e Initiate rush procedures which guaranteed rush meals to be delivered as scheduled with the

clients’ guaranteed deadlines

Agua Systems — Service Delivery Tech

02/2009 — 04/2013 Tampa, FL

e Efficiently handled the pre-trip and post — trip inspections of vehicles before leaving the

Company premises.

e Maintain, complete and appropriate records regarding the dispatches routes made and invoices

generated.

e Manager invoice records regarding deliveries and installations.

e Oversee loading and unloading of shipments and assisted in delivery and installation procedures.

Implemented ideas to improve warehouse operations.

e Regularly and responsibly handled customer service complaints and resolved them with

complete customer satisfaction

e Vehicle maintenance operations

Education:

Thomas Jefferson High School

e Diploma

Skill Set:

e = Forklift operator

e Cashier operations

e Inventory control devices

e Water purification unit operator

e Lotto machine terminal repair

e Proficient in Microsoft Office (Word, Excel, etc.)

e Customer service