Customer Service Delivery Manager
Resume:
DINA R.
PRUETT
Associate Manager
A highly effective management professional who meets challenges head-on delivering positive change. A results oriented team member with a strong commitment to customer service and the optimization of existing projects, strategies and goals. PROFILE
My mission is to help people whether it is
with great customer service or in a service
oriented business. I want to be an advocate for
people in everything I do. I strive to exceed all
expectations by giving the best of my abilities
and maintain integrity in all initiatives and
interactions by creating positive influence in
everything I endeavor.
EDUCATION
Texas A&M Bachelor of Science
Horticulture 1992
CONTACT
PHONE:
EMAIL:
***********@*****.***
REFERENCES
Cody Hill 832-***-****
Deni Castillo 346-***-****
KEY SKILLS
Excellent Verbal and Written Communication
Easily Trained
Resourceful
Problem Solver
Adaptable
Computer Literate
Meticulous
PROFESSINAL EXPERIENCE
Chick-Fil-A - Delivery Manager
Spring, TX - 2022–Current
Delivery manager/dispatcher over 12 drivers doing personal & catering deliveries. Utilizing Bring driver system. Analyze delivery data to improve stats on delivery times & accuracy. Writing team weekly schedule.
Kingdom Life Academy – Agriculture Teacher
Tyler, TX - 2021–2022
Taught at a christian school for at risk youth. Curriculum planning around student involvement concerning agriculture studies in everyday care for the animals and garden horticulture.
Dillards - Sales Representative
The Woodlands, TX - 2019–2020
Daily sales goals, point of sale, merchandising, customer service, cash handling, product pricing and markdowns.
Department of Family and Protective Services - Case Manager Conroe, TX - 2016–2017
Case management for child safety and risk. Excellent documentation skills, knowledge of the Texas Family Code. Interviewed parents, children, teachers, medical staff, and law enforcement. Attended court hearingsand oversaw the transportation of children.
HEB - Healthy Living Manager
The Woodlends, TX - 2014–2016
Product ordering, stocking, maintaining product displays, product resets, detailed product knowledge, scheduling and management of department employees, employee reviews, meeting with vendor representatives, staff meetings with store management. Heights General Store - Retail Manager
Houston, TX - 2013–2014
Helped establish small natural grocery store. Setup and maintained vendor accounts, purchasing all retail products, and point of sale displays. Managed all daily retail operations, inventory, cash control, and employees for grocery and the coffee bar. Hubbell and Hudson – Department Manager
The Woodlands, TX - 2011–2013
Managed inventory, in-store product resets, product flow, cashier till reconciliation, bookkeeping, point of sale displays, direct sales, met with vendor representatives, purchasing and receiving inventory management, managed employees.
Contact this candidate