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Customer Service Delivery Manager

Location:
Houston, TX
Posted:
February 10, 2024

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Resume:

DINA R.

PRUETT

Associate Manager

A highly effective management professional who meets challenges head-on delivering positive change. A results oriented team member with a strong commitment to customer service and the optimization of existing projects, strategies and goals. PROFILE

My mission is to help people whether it is

with great customer service or in a service

oriented business. I want to be an advocate for

people in everything I do. I strive to exceed all

expectations by giving the best of my abilities

and maintain integrity in all initiatives and

interactions by creating positive influence in

everything I endeavor.

EDUCATION

Texas A&M Bachelor of Science

Horticulture 1992

CONTACT

PHONE:

832-***-****

EMAIL:

ad3i32@r.postjobfree.com

REFERENCES

Cody Hill 832-***-****

Deni Castillo 346-***-****

KEY SKILLS

Excellent Verbal and Written Communication

Easily Trained

Resourceful

Problem Solver

Adaptable

Computer Literate

Meticulous

PROFESSINAL EXPERIENCE

Chick-Fil-A - Delivery Manager

Spring, TX - 2022–Current

Delivery manager/dispatcher over 12 drivers doing personal & catering deliveries. Utilizing Bring driver system. Analyze delivery data to improve stats on delivery times & accuracy. Writing team weekly schedule.

Kingdom Life Academy – Agriculture Teacher

Tyler, TX - 2021–2022

Taught at a christian school for at risk youth. Curriculum planning around student involvement concerning agriculture studies in everyday care for the animals and garden horticulture.

Dillards - Sales Representative

The Woodlands, TX - 2019–2020

Daily sales goals, point of sale, merchandising, customer service, cash handling, product pricing and markdowns.

Department of Family and Protective Services - Case Manager Conroe, TX - 2016–2017

Case management for child safety and risk. Excellent documentation skills, knowledge of the Texas Family Code. Interviewed parents, children, teachers, medical staff, and law enforcement. Attended court hearingsand oversaw the transportation of children.

HEB - Healthy Living Manager

The Woodlends, TX - 2014–2016

Product ordering, stocking, maintaining product displays, product resets, detailed product knowledge, scheduling and management of department employees, employee reviews, meeting with vendor representatives, staff meetings with store management. Heights General Store - Retail Manager

Houston, TX - 2013–2014

Helped establish small natural grocery store. Setup and maintained vendor accounts, purchasing all retail products, and point of sale displays. Managed all daily retail operations, inventory, cash control, and employees for grocery and the coffee bar. Hubbell and Hudson – Department Manager

The Woodlands, TX - 2011–2013

Managed inventory, in-store product resets, product flow, cashier till reconciliation, bookkeeping, point of sale displays, direct sales, met with vendor representatives, purchasing and receiving inventory management, managed employees.



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