Suzanne Sutton

Chicago, IL 847-***-**** ad3i0q@r.postjobfree.com sutton-designer.com LinkedIn

Collaborative UX Designer offering 15+ years of proven success in building design solutions for Fortune 1000 clients, including data solutions, financial services, health care, and transportation industries. Work embodies a strong passion for aesthetics with business experience and strategic thinking resulting in creative solutions supported by research, learnings, and solid design principles.

Professional Experience

M1 Finance Chicago, IL

Senior Content Designer March 2023 - Present

●Developed fully-integrated digital campaigns (250+ projects) for Investments, Cash Accounts, IRAs, Personal Loans, Credit Card products on mobile, web, email and social platforms in 2023

●Designed M1 Finance’s Retirement Rollover Promo campaign adding $18M AUM on our platform, researched current experience and explained rationale for improvement with prototype

●Initiated collaboration with external email team as SME, created pattern library for Figma design system with document guide, trained UI design team, implementation of updated design system increased project speed to market by 34%

●Partner with Marketing Director, Researchers, Content Strategists, Engineers and Writers to develop the M1 High-Yield Savings Account fully-integrated campaign increased savings acquisition rate to 55% in two months

Northern Trust Chicago, IL

Senior Visual Designer May 2022 – March 2023

●Provided simple user experiences for 100+ responsive web projects, resulting in 18% YOY increase in Northerntrust.com website traffic sessions

●Developed high-level design experiences reflective of Northern Trust’s business objectives for Wealth Management, Human Resources, and Asset Servicing digital and print campaigns, start-to-finish

●Collaborated with Product Managers, Writers, and Engineers in iterative Agile/Lean UX process to develop intuitive user experiences for NorthernTrust.com

●Evaluated and reported on effectiveness of marketing campaigns through statistical data visualizations

●Trained 9 employees on social media design processes and actively supplied ongoing support

Wavicle Data Solutions Chicago, IL

Senior Graphic Designer June 2021 - May 2022

●Led B2B marketing brand conceptualizing with demand generation focus, redesigned company’s brand identity, and developed marketing campaigns across all channels for one of fastest-growing AI tech companies in Chicago

●Effectively updated responsive, mobile first user experience, generating 35% boost in company’s website traffic sessions

●Served as Art Director for HR video and photo shoots, incorporating enhanced imagery in Wavicle's career landing page and mobile experience, leading to 65% increase in job acceptance

Discover Financial Services Riverwoods, IL

Lead Designer January 2018 - September 2020

●Earned multiple promotions in design functions and acted as lead for Rewards and Portfolio teams, delivering solutions for complex needs via design best practices to ensure all work adhered to brand and inspires end-user interaction

●Engaged closely with External Vendors, Product Managers, Engineers, Researchers, eCommerce, and internal design team as Modular Mobile App, Email, and Discover.com site subject matter expert (SME), enhancing design systems and guidelines

●Spearheaded strategic partnerships by initiating cross-functional meetings, confirming mobile app projects flowed seamlessly between Creative and eCommerce departments, reducing rework by 20%

●Produced communications for Discover Financial Services Rewards campaign, completing 350 creative assets annually and increasing sales by 30% yearly while accomplishing elegant user experiences

●Produced Discover Financial Service’s "OneDiscover" 100-page intranet site for Creative Department, mapping information architecture, creating user flows, wireframed, designing UX/UI, and coded

Discover Financial Services Riverwoods, IL

Project Manager Senior Designer January 2015 - December 2017

●Directed design teams and interns by inspiring thought leadership generating insight-driven, creative with brand personality integrated across all user experience touchpoints

●Art directed photo shoots for HR department’s Facebook and LinkedIn pages, coordinating photographers, videographers, 15 models, makeup artists, and lighting crews

●Actively worked with management to address workflow, and quality issues and constructed long-range plans for team.

●Built close partnerships with agile engineering teams, to provide information architecture, user flows, wireframes, mockups, prototypes, user stories, and coded 200-page DiscoverNetwork.com website

●Earned distinction for Best Design for Discover Financial Services annual report in addition to winning Discovers' President Plate Award for design of 200-page website

Discover Financial Services Riverwoods, IL

Senior Associate Graphic Designer December 2006 - December 2014

●Developed brand recognition of new product launches including retail and sponsorship partnerships including Amazon.com, Apple, CVS, Costco, Diners Club International, Discover Network, Facebook, Gap, Instagram, Kohl’s, Lyft, Macy’s, PayPal, Pinterest, Pulse, Six Flags, Target, Uber, and Walmart

●Researched trends and projected industry changes to capitalize on emerging opportunities

●Mentored junior designers and provided design guidance to improve standards of overall team output

●Produced achievement with total team projects saved Discover $2.2M in 2008 by producing in-house and avoiding out-of-house agency expenses

Relevant Experience

ABBOTT LABORATORIES, North Chicago, IL

Senior Graphic Designer

Devised concepts for Depakote, Gabitril and Neurontin pharmaceutical campaigns including brochures, kiosks, sales aids, magazine ads, calendars, emails, web banners, display booths, increasing sales by 20%.

UNITED AIRLINES, Elk Grove, IL

Senior Graphic Designer

Attained design award for United Airlines’ Annual Report for five years straight and Potlatch Paper Award for United Airlines’ Connoisseur Class Service brochure showcasing Boeing 767 business class. Art Director for 12 photoshoots at United Airlines for 737 airplane sales brochure, employee United Shop, internal newsletter.

Core Competencies

Concept & Creative Design, Corporate Branding & Identity, Project Management, Client Relations, Business Opportunity Development, Best Practices, Process Improvement Initiatives, Team Leadership, Trend Strategic Communications, Quality Assessments, Design Principles, Design Systems

Technical Skills

Adobe Creative Suite (Photoshop, Lightroom, Illustrator, InDesign, Adobe XD, AfterEffects, Media Encoder, Premier Pro), Microsoft Office Suite (Excel, Word, PPT), Infogram, InVision, Figma, Miro, Sketch, Zeplin, Video Animation, Storyboarding, Illustration, Digital Design, Photo Retouching, Print and Packaging Design, SalesForce Marketing Cloud, Social Media Design, Wordpress, Asana, WorkFront, Slack, Teams, Zoom.

Web Design: Mobile App Product Design, Information Architecture, User Flows, Personas, Pattern Libraries, Wireframing, Prototyping, Usability, UX/UI, WCAG, HTML, CSS.

Education

Bachelor of Science in Visual Communications, Illinois State University

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