CUSTOMER SERVICE

KANASIA

NAPIER

CONTACT INFORMATION

© Kaismothert6@gmailcom

*** **** *** **

404-***-****

SKILLS,

= Quick learner, Conflict Resolution Ability

to Handle Pressure, Speed and

Efficiency

LANGUAGES

= English Advanced

+ Proven tr

= over 3 ye:

OBJECTIVE

lam Seeking a position where can maximize my management and program

‘development experience. have been a Customer-orientated retail professional

with over 3 years of experience. have VERY Strong computer experience with

clear oral and written communication skills. have the ability to adhere to dally

schedules and duties. will bring fast and efficient service with great caring and

‘compassion.

EXPERIENCE

‘CALL CENTER REPRESENTATIVE

Concentrix. Lynchburg, Va 2019 - 2022

+ Two years of experience working as a Customer Service Rep in a fast-paced

call center env

+ Demonstrated ability to handle high call volumes and maintain a professional

laints and ensuring customer

3k record of resolving customer con

satisfaction,

+ Strong communication and problem-solving skills resulting in positive feedback

from customers and team members.

CAREGIVER

‘Transitioning Home Care. Lynchburg, Va 2021 - 2023

+ Proficient in assisting with daily activities such as grooming, medication

‘management, and meal preparation

+ Skilled in managing challenging behaviors and ensuring a safe and comfortable

+ Strong communication and interpersonal skills, with a proven ability to build

rapport and trust with clients.

EDUCATION

BACHELORS IN HEALTH ADMINISTRATION

Strayer University. Greensboro, NC 2022 - Present

Contact this candidate