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Medical Assistant Customer Service

Location:
Middleboro, MA
Posted:
February 09, 2024

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Resume:

PAIGE ELIAS

***** 774-***-**** ad3hx7@r.postjobfree.com

Summary

Personable Medical Assistant bringing 7 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements. I am Hardworking and reliable with strong ability in Multi-Tasking and highly organized, proactive and punctual with team-oriented mentality.

Skills

Behavioral Analysis

Security Station Background

Customer Relations Skills

Active Listening

Data Management

Organizational Skills

Friendly, Positive Attitude

Relationship Building

Team Management

Training & Development

Problem Resolution

Basic Math

People Skills

Computer Skills

First Aid/CPR

Customer Service

Critical Thinking

Maintenance & Repair

Team Building

PPE Use

Experience

TSA Agent Dec 2021 to Current

Homeland Security

Responded to emergency situations quickly to minimize risk and injury. Upheld strong customer service standards while completing screenings. Communicated with other screening staff to promptly call attention to potential or active safety problems.

Directed passengers clearly for quick movement through security screening process. Inspected carry-on items through x-ray viewing equipment to determine whether content included objects warranting further investigation. Watched each individual to assess demeanor and look for suspicious behavior. Medical Assistant Dec 2019 to Dec 2021

Life Line Screening Providence, United States Of America Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Educated patients about medications, procedures and physician's instructions. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Assessed, documented and monitored vital signs for patients within outpatient setting.

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Medical Assistant Dec 2018 to Dec 2019

BOSLEY Boston, United States Of America

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Scheduled appointments for patients via phone and in person. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Contacted pharmacies to submit and refill patients' prescriptions. Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Medical Assistant Dec 2016 to Dec 2018

South shore skin surgeon Braintee, United States Of America Performed preliminary physical tests to accurately record results in patient history summary.

Scheduled appointments for patients via phone and in person. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Educated patients about medications, procedures and physician's instructions. Organized charts, documents and supplies to maintain team productivity. Contacted pharmacies to submit and refill patients' prescriptions. Assessed, documented and monitored vital signs for patients within outpatient setting.

Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Medical Assistant Dec 2014 to Dec 2016

compass medical East Bridgewater, United States Of America Performed preliminary physical tests to accurately record results in patient history summary.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Scheduled appointments for patients via phone and in person. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Educated patients about medications, procedures and physician's instructions. Contacted pharmacies to submit and refill patients' prescriptions. Organized charts, documents and supplies to maintain team productivity. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Assessed, documented and monitored vital signs for patients within outpatient setting.

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Followed principles of asepsis and infection control to meet patient safety guidelines. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.

Recorded vital signs and medical history for [Number] patients each shift. Education and Training

High School Diploma Aug 2012

Bridgewater Raynham Bridgewater

South Eastern Vocational South Eastern

CRCST Mar 2022

Medcert

Additional Information

I currently have my BLS certification and Crcst certification Certifications

Certified Clinical Medical Assistant (CCMA)

Sterile Processing Technician (SPT)

BLS



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