ANOUAR RAMLI

***** ** ****** ** -********

Cell: 437-***-****

ad3hvh@r.postjobfree.com

Objectif: Administrative assistant.

SUMMARY OF QUALIFICATIONS:

Bilingual in French and English, written and spoken.

Excellent written and verbal communication skills.

Persistent, patient, and sensitive to customer’s needs and comprehension

Attention to detail and accuracy in handling documents.

Ability to work effectively with others as part of a team.

Strong knowledge of administration procedures and practices.

Creative and resourceful in generating new ideas and solving problems.

Proficient in Microsoft Office 365 and other relevant software.

EDUCATION:

Diploma in Business Administration 2021-2023

Boreal College, Toronto, ON

Diploma at Preparatory classes in Management, accounting, and Finance 2019-2021

Moulay Ismail University, Meknes, Morocco

Diploma in Economy and Management 2017-2019

Emile School, Meknes, Morocco

PROFESSIONAL EXPERIENCE:

Manager Assistant October 2023-January 2024

(Institut Guy Lacombe de la famille-Edmonton-AB)

-Prepared correspondence, reports, statements, forms, presentations, applications, and other documents.

-Direct management of reception, including arrangement of back-up in the receptionists’ absence.

-Respond to telephone, in-person, or electronic inquiries or forwarded to the appropriate person.

-Assist in preparing meeting agendas, attend meetings, and record minutes.

-Assist with administrative procedures such as budget submissions, contracts administration and work schedules.

-Work closely with the team to ensure all documentation is accurate and complete.

Office Assistant February 2023-June 2023

Boreal College, Toronto, ON

-Coordinate and prepare initial drafts of quarterly board reports for review by the VP & District Manager. Review all reports for completeness and accuracy.

-Assist in the coordination and execution of multifamily property transactions.

-Maintained printers and photocopiers and ordering photocopier paper.

Mentor and Tutor December 2022-June 2023

Boreal College, Toronto, ON

-Provided students with good technics and strategies to assimilate their courses and do their homework.

-Counseled students regarding educational issues such as course and program selection, timetables and schedules, school adjustment, attendance problems, and study skills.

-Developed and coordinate study skills groups or workshops in high schools, colleges, and universities on topics such as note-taking, test or examination anxiety and preparation strategies and time management skills.

Financial officer February 2021-July 2022

BMCE, Meknes, Morocco

-Liaise with Brokers and Clients to ensure regulatory compliance of Loan Renewals

-Review Loan Contracts, Applications, and related documents to ensure compliance.

-Demonstrated the capacity to help clients make the best loan decision depending on their financial capacity.

-Performed and established financial statements, and reports, and made recommendations for all internal portfolio managers (general funds, segregated funds, and mutual funds).

-Creating financial accounts for clients.

Administrative Assistant and Marketing Coordinator May 2019-December 2020

Cablec, Meknes, Morocco.

-Answered and screened phone calls and entered information into databases.

-Monitored sales targets frequently and took the required actions to influence the store’s results.

-Provided great customer service and helped them to make the right decisions to choose good product to respond to members/participants’ concerns in a positive, professional, and supportive manner.

-Process incoming and outgoing mail, manually or electronically.

-Demonstrated high capacity to convince clients to purchase the company’s products.

Administrative assistant and customer service September 2018-April 2019

BMCE Bank Meknes, Morocco

-Prepare and organize documents, reports, and presentations.

-Assist in maintaining databases, client files, and transaction records.

-Handle general correspondence, emails, and phone calls.

-Displayed exceptional organizational skills to manage and prioritize multiple loan deals.

TECHNICAL SKILLS:

Office 365: Word, Excel, PowerPoint, Outlook, MS SharePoint, MS Teams, MS Project, Publisher.

Canva, Acrobat, Datalink, Salesforce, Sage, QuickBooks, Databases, Calendar, One drive, SCIPAB.

Certifications:

La prévention de la violence et du harcèlement au travail

Delf B2 Certificate in French.

Certifiacte degree in English.

Languages:

French, English, and Arabic.

References available upon request

Rehab Alaya: Cell: 780-***-****

Anik Chalifourne Cell: 800-***-****

Celine Sadday Yahya: Cell: 705-***-****

Contact this candidate