Charles Smith

Redding, CA ***** • 831-***-**** • ad3hsg@r.postjobfree.com • WWW: Bold Profile

Professional Summary

To obtain a position as New Car Sales Manager with your company so that we can act on the skills and experience I have obtained in past positions.

Skills

Exceptional experience in managing sales of all

cars and financing. Provide optimal customer

services

Deep knowledge of Reynolds & Reynolds,

Dealer Built, V-Auto, E-leads & Dealer Socket.

Knowledge of automobile operations

Ability to work in team as well as

independently.

Ability to maintain effective relationship with

all customers, managers, & banks

Amazing communication skills in both oral

and written forms

Sales Team Training

Lead Generation

Sales Operation

CRM Software

Positive and Upbeat

Work History

Sales Manager, 05/2022 to 09/2022

Gilroy CDJR (South County) – Gilroy,Ca

Handled customer relations issues, enabling quick resolution, and client satisfaction. Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Coached and counseled 20 plus sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Closed lucrative sales deals using strong negotiation and persuasion skills. Sales Manager, 05/2021 to 03/2022

Cardinale CDJR – Morgan Hill, CA

Handled customer relations issues, enabling quick resolution, and client satisfaction. Resolved customer issues quickly to close deals and boost client satisfaction. Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

General Sales Manager, 03/2016 to 05/2021

Mid Bay Ford Lincoln & Monterey Bay CDJR – Watsonville, CA Motivated team of 20 plus members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies. Grew sales from 60 to 125 units a moth and boosted profits, applying proactive management strategies and enhancing sales training.

Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

Special Finance Manager /Closer, 08/2014 to 03/2016 Val Strough Honda – Seaside, CA

Planned, developed and managed sub-prime lending program guidelines. Reviewed financial documents, pay stubs and statements. Helped sales team complete sales and finalize process. Interviewed customers, evaluated histories and offered options. Achieved goal of 15 units per month in only 2 months from initial implementation. Internet Director /Finance, 09/2012 to 07/2014

Cardinale Auto Group – Seaside, CA

Monitored 500 plus internet lead traffic and strategically managed email marketing campaigns to facilitate new sales.

Continually maintained and improved company's reputation and positive image in markets served. Executed comprehensive marketing plans that consistently achieved targets for increased revenue. Education

Certificate: Computer Networking, 10/1997

Master Institute of Technology - Santa Clara, CA

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