Danielle Maire Nelson

*** * ******** **.

Brigham City, UT 84302 US

Mobile: 435-***-**** - Ext:

Day Phone: 435-***-**** - Ext:

Email: ad3hrw@r.postjobfree.com

Availability:

Job Type: Permanent

Work Schedule: Full-Time

Work Experience:

IRS

City center

Ogden, Ut

Provide assistance and administrative support, gather and analyze automated or manual data and apply knowledge of personnel processing.

Perform error resolution to resolve systemic and individual personnel and Insurance related problems by researching tables and databases, tracing personnel records and payroll actions, and reconstructing accounts and records.

Analyze problems to determine trends and recommend solutions/changes in processes and procedures.

Take appropriate action to correct deficiencies and identify and elevate systemic problems with the automated systems.

Review and research personnel information reports to ensure that the correct risk level and type of investigation are assigned.

Maintain control records for correspondence and work assignments, establishing and following up on suspense dates.

Make an adjustment either as a refund or a bill

Answer KASIM tickets to resolve issues with health or life benefits

Maintain an inventory of all work in my alpha group

Research records using TIMIS, HRC, SETR

Answer incoming call and make outgoing phone calls

Work Experience:

IRS

12th Street Ogden

Ogden, UT 84302 United States

02/2007 - Current

Hours per week: 40

Series: 0303 Pay Plan: GS Grade: 4

UNPOSTABLES ENTITY CLERK (This is a federal job)

Duties, Accomplishments and Related Skills:

---As a clerk in UNPOSTABLES/ENTITY I sort and batch incoming and outgoing mail, distribute work to Unpostable Tax Examiners, maintain, update, and purge suspense cases. I pull cases from the suspense wall for the TEs as well as associate documents to other cases. Using IDRS I assign cases to our inventory, Unpostable teams, or tax examiners. I second request, third request, or ESTAB for documents. Using my knowledge of research, I determine where the cases need to be assigned. I use the following IDRS command codes frequently; UPTIN, ENMOD, UPASG, UPDIS, UPRES, INOLES, TXMOD, ESTAB, BMFOL, and MFREQC. I sort and distribute 4251s (charge outs) by tax code and doc code to determine if tax examiners need the documents from files to work the case. I rotate with team members to do daily and weekly reports using ControlD. I make sure the reports are done correctly and to the department manager or distributed to the tax examiners in a timely manner.

It is important that all cases get assigned and batched correctly and because of this, random reviews are done. I do numerus numbers of reports such as the IAT closer repor,55-47,55-42,07-42,51-43 and a daily report that must be done daily hand handed out to managers by 8am daily. I now run a IAT report that is done every single tues and it closes all the 301 and 303 for the unpostables team. I am one of 2 people that run this report on are team.

My hard work, dedication, and skills earned an annual evaluation money award for having a high evaluation score. I am responsible when using leave. I come to work on time every day and input my own 3081 into SETR daily. I am always willing to attend team meeting and learn new programs. I take the initiative to set goals to improve my skills and knowledge.

--As a File Clerk, I attach IDRS transaction records (5147 labels) to source documents (SD's) for examination adjustments, data processing adjustments, push codes, and refund checks before filing. I identify the source documents with the following document codes: '47' examination adjustments, '54' data processing adjustments, '78' push codes, and '64' refund checks.

I associate the 5147 to the corresponding adjusted tax document. To associate the 5147 to the tax form, I check to make sure the employee number (Tax Examiner) matches the employee number written on the sticker on the brown gusset folder, the TIN/EIN matches the 5147, as well as the tax period and sequence number of the document. If this is all correct, I associate the 5147 to the tax document. If the transaction record indicates 'source document' (SD) but is received without a source document, I return and request the needed documents from the originator. I stamp "Case Not Received" on the 5147, photocopy it, and place the stamped document in the appropriate folder; while the photocopied 5147 is routed back to the originator.

I prepare a 1332 for each 5147 to be placed after they have been properly associated and put in DLN order. I ensure the folder is properly stamped, check the handwritten numbers to make sure they are legible, and prepare additional block file folders when necessary to eliminate over stuffing of folders.

When that is all complete, I do a quality review check of all the folders, DLN stamps, first and last documents are correctly placed, and the carts are in chronological order.

Any leftover source documents that do not have their corresponding 5147's, I look up on IDRS. I enter the TIN/EIN, MFT, tax period, and find the proper DLN for the SD. If the SD belongs to the current day being worked, I staple it to the 5147. If the DLN goes to a previous day, I print off an IDRS label, highlight the most recent DLN, and place it in a box to be re-filed.

The completed carts are then taken to the Cycle Control team to be properly shelved. (Contact Supervisor: Yes, Supervisor's Name: Roxanne Frazier, Supervisor's Phone: 801-***-****)

--My duties as a NUMBERING CLERK include the following: Providing quality work and meeting daily production numbers and ensuring that taxpayers' forms are completed efficiently and on time. I must also maintain my production when I'm numbering. My work is always prompt and accurate; this prevents problems for all our customers in the pipeline. I am proficient in my knowledge of automated systems which involves assigning monitoring, maintaining and updating work status. I utilize job management to meet required cycle dates. I recognize discrepancies with procedures or work in our unit and find quick resolutions. My tasks are always prioritized and timely without managerial intervention.

IRS

Dossier Building

Ogden, UT 84404 United States

10/2014

Hours per week: 40

Series: 0344 Pay Plan: GS Grade: 05

This a time-limited appointment or temporary promotion

Management and Program Assistant (This is a federal job)

Duties, Accomplishments and Related Skills:

As a MA I have learned so many different skills starting with PAR actions I Know how to mass furlough and Mass Return to Duty. I have learned IPR adjustments have also learned to do Promotions, Extensions Terminations, Change in work Schedule. I also attend management meetings and then type up there notes from the meeting. I have learned how to fill a form 281 out and get badges for people returning to work. I Have set up appointments for people who have had to apply for a new badge using a 13716 Badge. I answer many emails and send out many faxes. I have a tone of skills with in the IRS starting from Numbering to a detail as a tax Examining Clerk then to files in Association from there I have went to Unpostables Entity team and now I am Detailed as the MA for Charmian Detailed assist all the managers with whatever is needed i have helped type up some Permanence Appraisal I have helped them go through some of their 3081's. I also Validate in SETR every Friday. I love learning new things and staying busy. I am a very hard fast pass worker. I played a big part in organizing the files supplies and making a spreadsheet to document how much usage for each team we use so we can better manage are supplies.

Supervisor: Charmiam Setear 801-***-****)

Okay to contact this Supervisor: Yes

IRS

12th street

Ogden,UT84401 United States

09/2018 - 11/2018

Hours per week: 40

Series: 0303 Pay Plan: GS Grade: 05

This a time-limited appointment or temporary promotion

Unpostables/Entity Lead (This is a federal job)

Duties, Accomplishments and Related Skills:

As I lead I would distribute, balance, monitor and report on workload in accordance with established workflow or job specialization. I would assure equitable distribution among employees and timely accomplishment of assigned work load, I would maintain all current knowledge of procedure's, policies and directives, I would answer all question and provide classroom and OJI instructions to employees. I would resolve informal complaints by directing where to go or how we could fix the work. I also did all administrative duties in the absents of the manager like SETR etc., I also managed all inventory that came into are area by using the auto and making sure all work was assigned correctly and assigned before the case aged. I also did many reports using BBTS, Mistle, and weekly inventory reports that was used by many managers in the department on a weekly basis

Supervisor: Katie Sanders 801-***-****)

Okay to contact this Supervisor: Yes

Wendy’s

1010 Grandview

Brigham, UT 84302 United States

04/2001 - 10/2007

Salary: 30,000.00 USD Per Year

Hours per week: 50

Assistant Manager

Duties, Accomplishments and Related Skills:

I started Wendy's as an employee where I stayed as an employee for 2 years. Then I became the opening shift manager where I opened the store timely every morning. I did the invitatory and prepared for the day. I oversaw all the cash from the night before where I would take that to the bank every morning. From there I became assistant manager then I oversaw all employees, opening and closing the store, I was over all money that came into the store, I did interviews and attended weekly meetings. I had goals that had to be meant every day and I would have to counsel the employees on the daily goals also. I work well with people and dealing with situations under pressure. I took many manger skills classes.

Education:

Box elder high school Brigham, UT United States

High School or equivalent 05/2003

Box Elder Brigham city, UT United States

High School or equivalent 05/2003

Job Related Training:

IDRS, CONTROL-D, IAT, STER, PAR Actions, Emailing, Faxing, 10 Key I have worked as a management assistant.

Additional Information:

Ten Key, IDRS, CONTROL-D, AND IAT Tools, word, E-MAIL AND office communicator, SETR, 10- Key, validating 3081's, Staffing Reports know how to do PAR Actions I know how to clear people through Security and Also how to get people added to An Access List. I have had an outstanding eval for the last 3 years which I have received the performance award for 3 years now. I earned a reward from my manager for running the IAT tool on are team and helping to get it up and running I was the first one on the team to learn how to run this tool and then trained many others on the team. I also managed all changes that comes with running the tool. I have also been trained on BBTS, Mistle report and weekly inventory reports that do go to head courters.

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