STEIL, NICHOLE D.

*** ***** **** ****** ****, TN 37772 865-***-**** ad3hrv@r.postjobfree.com

CAREER PROFILE

Hard working, result driven professional with nearly two decades of customer service experience. Searching for a meaningful career opportunity to further develop my skill set.

SKILLS PROFILE

-Management and team building

-Written and oral communication

-Computer skills, experience with Microsoft office products

-Marketing and sales

-Time management and organization

-Multitasking, works well under pressure

-Excellent customer service

-Developing and maintaining schedules

-Event planning and coordination

EMPLOYMENT HISTORY

Aubrey’s Restaurant

2006 — Present

Lenoir City, TN

-Bartending full time

-Ensuring customer satisfaction through responsive service

-Periodically filled management role, supervising all service staff

-Responsible for stock inventory and reconciliation of cashier drawers

-Cleaning and organization

Cigna Insurance Company

2021— 2022

Lenoir City, TN

-Customer service representative

-Performed patient medication inquiries

-Presented benefit options and helped customers make benefit elections

-Supporting members in living a healthier lifestyle

-Ensured member satisfaction

Single Barrel Events

2020— Present

Maryville, TN

-Assisting with event planning

-Bartending

-Set up and break down of bars on sight

-Customer satisfaction

Education

-Pellissippi State Community College - Associates of Science Degree

-Pellissippi State Community College- Associates of Business Degree

VOLUNTEER EXPERIENCE

-Farm to table Dinner

-Gatlinburg Fire Volunteer

-Aubrey’s Events and Charities

-Tennessee National Events

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