WILLIE A. FARROW

*** **** ***** * Shalimar, Florida * 850-***-**** * ad3hr1@r.postjobfree.com

HUMAN RESOURCES GENERALIST

Extensive background in Human Resource (HR) generalist affairs, including employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development, legal compliance, and 12 years of teaching human resource management at the college level.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, writing personnel manuals, interpreting corporate policies, developing job descriptions and management reports.

HUMAN RESOURCE SKILLS

HR Department Startup

Employment Law

Family Medical Leave

Act/ American with

Disability Act/ Equal

Employment

Opportunity/Workers

Compensation

Mediation & Advocacy

Human Resource Information

Systems

Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution (ADR)

Benefits Administration

HR Program/Project

Management

Orientation & On-Boarding

Training & Development

Performance Management

Organizational Development

HR Policies & Procedures

PROFESSIONAL EXPERIENCE

Human Resource Consultant, Fort Walton Beach, Florida 2007 to Present

Director of Business Education and Computer

Florida State Conference of Branches Economic Development, National Association Advancement Colored People (NAACP)

Allstates Employer Services, Pensacola Florida

HR Generalist, 2004 to 2007

Key Results:

Recruited and trained human resource professionals to meet the needs of a growing company that provided human resource outsourcing to over 450 client companies, which employed over 8,000 employees. Managed the growth of a $50 Million dollar operation to a $135 Million operation in seven states Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind reducing corporate turnover by 40%.

Negotiated approximately 150 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level.

Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury. Developed and implemented claims management procedures to returned employees back to work after injury reducing worker’s compensation experience modification by 34%

Reduced benefits costs by 17% annually through meticulous recordkeeping and ensuring that the

company did not pay for benefits for which employees were ineligible and removed inactive employees from billing prior to next billing cycle WILLIE A. FARROW Phone: 850-***-**** Page 2

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policies and benefits information.

Introduced company’s first formal performance review program and grievance procedure creating a flexible and well-received tool that was adopted company-wide.

Revised job descriptions across all levels and 90+ classifications. Performed desk audits and interviewed employees to construct an accurate picture of the duties and skills required for each position.

PROFESSIONAL EXPERIENCE (CONTINUED)

PMI Employee Leasing, Fort Walton Beach, Florida

V P of Human Resources, 1999 to 2004 HR Consulting, 1996 to 1999 Key Results:

Trained a 30-member management team on interviewing techniques and best practices, by conducting workshops and one-on-one coaching sessions. Co-developed the company’s first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

Revised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.

Reworked a new-hire orientation program to include HR information and company resources.

Saved the company thousands of dollars every month by reducing reliance on employment agencies. Brought the majority of formerly outsourced recruiting functions in-house to reduce billable hours from 275+ to less than 20 per month. EDUCATION & CERTIFICATIONS

TROY STATE UNIVERSITY- FORT WALTON BEACH, FL

Masters Degree (MS) – (Management) 1985

TROY STATE UNIVERSITY — FORT WALTON BEACH, FL

Bachelor of Arts (BA) (Resource Management), 1982

Activities: Served on the legal advisory board for National Association of Professional Employers Organization (NAPEO) and six years on the Workforce Development Board of Directors. Provided training for 8 chambers of commerce and community college faculties. Served as special advisor to the Florida State Conference of Branches of the NAACP for housing, employment and economic development

Designation: Certified in Occupational Health and Safety OF NOTE

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation, workplace diversity management and workplace safety/security. Post Graduate studies in educational leadership. Affiliations:

American Society for Training & Development (ASTD)

National Association of Professional Employer Organizations (NAPEO)

National Association of Safety Engineers (ASSE)

National Association of Safety Professionals (NASP)

Society for Human Resource Management (SHRM)

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