Customer Service Eau Claire

MARK ALYN KOSHOSHEK

**** *** ******* ****

Eau Claire, WI 54703

715-***-****

*************@*****.***

SKILLS: Management style: leading by example, teamwork, and

positive reinforcement. Able to provide clear direction

and organizational vision to subordinates. High energy,

Never sick, Punctual, Computer Literate, Eagar to Learn,

Strong Belief in Teamwork and Accountability. Executive

Management, Leadership, and Training Experience.

WORK

EXPERIENCE:

2013- Position: Taxi Driver

2018 LIMO CAB / SELF-EMPLOYED – Eau Claire, WI

Provide transportation services to clients

2008- (Moved back to Eau Claire to take care of my dying mother.)

2013 - took break to take care of her.

2007- Position: Divisional & Logistical Support / CSR

2008 US FOODSERVICE / NEXT DAY GOURMET – Plymouth, MN

Provided outstanding administrative and logistical support

for all national divisions and territory managers.

Attention to detail and effective research methods led to the

resolution of all customer issues.

Ability to remain calm & diffuse stressful situations/callers.

Multi-tasking & customer service skills used daily.

1997- Position: Director of Food & Beverage / Administrative

2007 FOUR POINTS SHERATON - CAPITAL – Saint Paul, MN

Administrative /Office role within the organization.

Promoted to Director of Food and Beverage within the first

year, based on outstanding customer service scores.

Directly supervised all food & beverage staff and 5 managers

Increased the revenue of all outlets, through training of staff

and budget /labor controls.

EDUCATION: B.S. - Business Management / Hotel & Restaurant Mgmt.

University of Wisconsin – Stout

MILITARY: Position: Communications Specialist – (Hon. Discharge)

Wisconsin Army National Guard – Menomonie, Wisconsin

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