Customer Service Accounts Payable
Resume:
Frank Samuels
Baltimore, MD 410-***-**** *********@*****.***
Trusted and self-starting warehouse professional with 7+ years of experience in distribution, material handling, and purchase activities. Polished and confident corporate representative, who takes responsibility for decisions, identifies deficiencies and opportunities for improvement. Ensures business activities are engaged and regulated with strong customer service and communication skills.
Education
Coppin State University College of Business Expected May 2024
Bachelor of Science, Business Management
Professional Skills
ERP Systems: SAP
Inventory Control & Management
Purchasing, Accounts Receivable
Accounts Payable, Forecasting
Vendor Management
Pricing Negotiation
Warehouse leadership
Warehouse material handling & distribution
Professional Experience
Vehicle Processor– Wallenius Wilhelmsen– April 2023 – Present
Responsible for repairs and rectifications.
Ensure all requested accessories have been properly fitted on to the vehicle per the customer request.
Act as a team leader and onsite trainer for new hires.
SR Purchasing Analyst – AJPC Management – January 2017– April 2023
Responsible for generating accurate sales forecast information to ensure the creation of appropriate.
Purchased orders or transmission of appropriate information to the suppliers.
Serve as the primary buyer for products to ensure customer support.
Created and approved purchase orders for respective vendors and ensure orders are transmitted.
Responsible for item sales forecasting and making appropriate forecast adjustments as required.
Reviewed and modified demand forecasts for inventory items using internal system and reporting.
Generated recommendations to the Purchasing Manager of customer dedicated additional safety stock.
Responsible for managing a defined set of vendor lines managed across all divisions of the organization.
Package Delivery Driver- CAPITAL MESSENGER & GLOBALMESSENGER- Averaging 50 hours per week April 2021 - April 2023
Choosing the correct product for every order according to customer specifications.
Load and unload product from or onto delivery vehicles, pallets, etc.
Pulling and preparing products for shipment, ensuring the correct quantity and type of product is loaded and shipped.
Ensure customer service standards are met by performing picking/packing duties efficiently.
Radio Frequency (RF) terminals are used for various functions, including picking, quality, inventory, shipping, etc.
Sort packages according to destination by scanning packages, reading labels and charts, and verifying numbers
Warehouse Supervisor – AJPC Management – January 2016 – January 2017
Achieving high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods.
Measuring and reporting the effectiveness of warehousing activities and employee performance.
Organizing and maintaining inventory and storage area.
Package Delivery Driver - Lasership - Averaged 40 hours per week- December 2015- December 2016
Load and unload product from or onto delivery vehicles, pallets, etc.
Pulling and preparing products for shipment, ensuring the correct quantity and type of product is loaded and shipped.
Sort packages according to destination by scanning packages, reading labels and charts, and verifying numbers.
Warehouse Worker - UPS -Averaging 50 hours per week June 2004 -December 2015
Choosing the correct product for every order according to customer specifications.
Load and unload product from or onto delivery vehicles, pallets, etc.
Pulling and preparing products for shipment, ensuring the correct quantity and type of product is loaded and shipped.
Ensure customer service standards are met by performing picking/packing duties efficiently.
Radio Frequency (RF) terminals are used for various functions, including picking, quality, inventory, shipping, etc.
Sort packages according to destination by scanning packages, reading labels and charts, and verifying numbers.
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