ELIKEM K. KUEBESIKA

470-***-**** ad3hov@r.postjobfree.com

O B J E C T I V E : Seeking a Full-Time/Part Time Position P R O F I L E

• #Readytowork

• Over 20 years of Customer service, Retail, Warehousing and Carpentry experience.

• Effective leadership and Supervising experience.

• Excellent interpersonal skills – ability to work with diverse groups of people.

• Bi linguistic

• Positive, disciplined, and driven individual with a Positive history of producing outstanding results in my work assignments.

S K I L L S & A B I L I T I E S

• Supervisory Skills

• Organizational Skills

• Bi-Lingual (English, Twi, Akan).

• Carpentry

• Decoration

• Customer Service

• Interpersonal

communication

• Packing

• Logistic

• Managerial

• Excellent Communicator

• Multitasking

• Warehouse

• Shipping and receiving

• Administration

S U M M A R Y

A dedicated worker who has the skill and mentality to perform any job function in an accurate and timely manner. A worker who recognizes the importance of working in a team and possesses leadership qualities with great organizational skill. A worker who is willing to learn and share knowledge with others. Dedicated to Customers, Satisfaction, Conflict Resolution Phone Etiquette, Performance Motivation, Engagement/ Activities.

E M P L O Y M E N T H I S T O R Y

05/2010 – 10/2023 –Full Time Decorator – KAF Designs & More LLC Roswell, GA

• Creative Director, Backdrop Specialist, Customer Service

• Responsible for all exquisite decorations

• Specializes in Weddings and flora design for all events.

• Answers Customers concerns and issue resolution. 01/2008 - 02/2010 – Inventory Control –S&S Activewear McDonough, GA

• Tracking inventory maintenance.

• Controlling flows of equipment and supplies.

• Reporting to management and advising on process improvements.

• Coordinating and directing multiple teams.

• Developing loss mitigation processes and protocols.

• Training less experienced inventory workers.

• Compiling inventory reports.

• Addressing any problems, obstacles, or challenges.

• Forecasting future inventory requirements

4 7 5 S H A D E T R E E L A N E L A W R E N C E V I L L E, G A 3 0 0 4 4 ( 4 7 0 ) 8 5 4 – 7 5 3 4 04/2006 - 08/2008. Pro Services Associate - Lowe's Companies, Inc. New Carrollton, MD

• Work at the PRO service desk and maintain and manage 15 professional accounts. By handling account order inquiries and providing excellent customer services.

• Provide service to customers, such as order placement,

• Packed and labeled merchandise to prepare for loading and shipment to customers.

• Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment. Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

• Established and maintained good relations with customers, vendors, and transport companies. Used pallet jacks to move items to and from warehouse locations.

• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.

• Generated warehouse shipping documents, packing lists and invoices. Arranged items on store racks and shelves, checking correct location and prices.

• Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.

• Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.

• Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.

• Unloaded cargo from trucks with mechanized equipment. 05/1999 - 06/2005 CUSTOMER SERVICE SPECIALIST – Dankwa Hotel Accra, Ghana

• Bring smiles to guests from around the world by providing warm welcomes.

• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.

• Process transactions strictly following established procedures.

• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

• Reserve and confirm reservations for individuals and/or groups.

• Provide guests with room rate quotes.

• Respond to guest inquiries and concerns as quickly and completely as possible. E D U C A T I O N E X P E R I E N C E

Darkroom Secondary Technical College (1992) Ghana

(1992) Certificate in Building and Construction

University of Ghana – Legon Ghana

Bachelor’s degree in information technology (1994) R e f e r e n c es A v a i l a b l e Upon R e q u e s t

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