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Assistant Manager Customer Experience

Location:
Detroit, MI
Posted:
February 08, 2024

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Resume:

Porcha Burnett

Detroit, MI *****

ad3ho6@r.postjobfree.com

+1-947-***-****

Authorized to work in the US for any employer

Work Experience

Customer Experience Manager

Five Below - Farmington Hills, MI

March 2023 to October 2023

• Duties Summary

• Recruite

• Interview

• Train

• Maintain cleanliness

• Open /close

• Track sales

• Invoices

• Inventory Coaching

• Select Employee of the month

• Reward crew

• Stock Email

• Conference calls

• Travel to other stores

• Conducted transfers stow to store

• Online orders

Assistant Manager

Rite Aid - Detroit, MI

April 2020 to April 2022

• Supervised employees

• Managed store operations

• Managed opening and closing store

• Managed nightly register and sales totals

• Acted as customer service representative

• Handled and submitted incoming sales calls

• Managed daily reports of transactions

• Rearranged and detailed store merchandise according to company standards

• Handled all employee scheduling

• Enforced company policies and procedures

• Recruited and interviewed potential candidates

• Promoted to Assistant Store Manager

Shift Manager

Dollar General - Dearborn, MI

June 2018 to April 2020

• Open and close store

• Nightly close registers and sales totals

• Enforce policies and procedures

• Supervise employees

• Unload truck and stock products

• Scan and file vendors

• Transfer files

• Rearranged and detailed store merchandise according to company standards Education

High School Diploma

Detroit City High School - Detroit, MI

Skills

• Stockroom

• Shipping Receiving

• Pallet Jack

• Inventory Control

• Assistant Manager Experience

• Supervising Experience

• Merchandising

• Interviewing

• Retail Management

• Phlebotomy



Contact this candidate