Customer Support Relations
Resume:
Dinesh Reddy Ch
*** ******** ***,******,** *****
*************@*****.***
To obtain a challenging position in Customer support field that allows me to utilize my Skills/Expertise, grow professionally, and contribute to the success of the organization. I am seeking a role that offers opportunities for career development and advancement, and where I can make a positive impact on the company's bottom line.
Education
Degree: Masters
University of central Missouri,Missouri mo.
Course of study: Masters in industrial management and technology
Degree: Bachelors
JB institute of engineering and Technology, Hyderabad, India.
Course of study: Bachelors in electronics and communications
Languages : English, Hindi
Experience:
Job title: customer relations specialist
Name of the company: angaros India pvt ltd
Roles and responsibilities :
To assist customers through phone and chat about existing promotions and upcoming events
Answer and resolve customer queries raised in the form of tickets and find a resolution
Escalate the queries to billing and application team about issues and customer grievances
Assist in creating new promotions based on region and special days of a year
Promoting and explaining end users about associated sites
Job title: manager/customer relations specialist
Name of the company: comfort inn (north kansas city management)
Roles and responsibilities:
Manage employee work schedule and make changes as needed
Maintain monthly reports and sales data
Work on payroll of 10+ employees and perform ADP payroll bi-weekly
Check for occupancy in peak and low periods of the year
Perform yearly quick book entry of sales and expenditure
Skills:
Microsoft office tools, Wps,c,c++,java basics
Thank you for considering my application. I am excited about the opportunity to discuss my qualifications further and how they may contribute to your organization's success. Please feel free to contact me at 816-***-**** or *************@*****.*** to schedule an interview at your convenience. I look forward to hearing from you soon.
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