Dinesh Reddy Ch

*** ******** ***,******,** *****

+1-816-***-****

ad3ho1@r.postjobfree.com

To obtain a challenging position in Customer support field that allows me to utilize my Skills/Expertise, grow professionally, and contribute to the success of the organization. I am seeking a role that offers opportunities for career development and advancement, and where I can make a positive impact on the company's bottom line.

Education

Degree: Masters

University of central Missouri,Missouri mo.

Course of study: Masters in industrial management and technology

Degree: Bachelors

JB institute of engineering and Technology, Hyderabad, India.

Course of study: Bachelors in electronics and communications

Languages : English, Hindi

Experience:

Job title: customer relations specialist

Name of the company: angaros India pvt ltd

Roles and responsibilities :

To assist customers through phone and chat about existing promotions and upcoming events

Answer and resolve customer queries raised in the form of tickets and find a resolution

Escalate the queries to billing and application team about issues and customer grievances

Assist in creating new promotions based on region and special days of a year

Promoting and explaining end users about associated sites

Job title: manager/customer relations specialist

Name of the company: comfort inn (north kansas city management)

Roles and responsibilities:

Manage employee work schedule and make changes as needed

Maintain monthly reports and sales data

Work on payroll of 10+ employees and perform ADP payroll bi-weekly

Check for occupancy in peak and low periods of the year

Perform yearly quick book entry of sales and expenditure

Skills:

Microsoft office tools, Wps,c,c++,java basics

Thank you for considering my application. I am excited about the opportunity to discuss my qualifications further and how they may contribute to your organization's success. Please feel free to contact me at 816-***-**** or ad3ho1@r.postjobfree.com to schedule an interview at your convenience. I look forward to hearing from you soon.

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