Customer Service Financial Services
Resume:
Tronesia Hall
Duluth, GA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Financial Services Representative
Penn Foster - Norcross, GA
July 2022 to November 2023
• assist students who are past due on their payments
• promote financial products and services
• accept payments
• open and close accounts
• keep records of transactions
Customer Service Representative
Ackerman Security Systems - Norcross, GA
May 2021 to July 2022
• Receive and resolve customer inquiries
• Schedule Repair Service
• Resolve billing inquiries
• Process payments
• Lend limited technical support to customers on operating their alarm system
• Respond to alarm events
CoManager
Hoover Foods, Inc. - Buford, GA
October 2007 to May 2021
• Supervise and schedule 20+ non-managerial employees
• Develop and implement plans to meet goals set by upper management
• Inventory, track orders, data entry, ensure that cleanliness and safety procedures are being accurately followed, and ensure customer satisfaction.
Skills Used
Education
Associates in Culinary Arts
LeCordon Bleu College of Culinary Arts - Tucker, GA 2015 to 2017
Associates in Business Administration Technology in Business Administration Technology
Oconee Fall Line Technical College - Sandersville, GA 2010 to 2015
Skills
• CUSTOMER SERVICE (10+ years)
• Culinary (8 years)
Additional Information
Leadership skills- Georgia Occupational Award Of Leadership in Business Office Technology Excellent customer service / verbal skills
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