Crystal Gilbert

A person's work ethic is a direct reflection of who that person is

In my household as a child we were raised that our work ethic is a reflection of us as a person. Laziness was not tolerated. I'm very hard-working and dedicated and firmly believe that doing the job right the first time prevents you from having to redo to work. I'm excited to find my forever job that I plan to retire from at an awesome company that will make me feel like family. My loyalty will go through and through for whoever or whomever this shall be. Becoming a widow Suddenly Last year changed my whole perspective on what a job was. It's time to get my grown-up job. I need to think about the future and retirement and benefits so that my child has insurance I'm not afraid of a challenge and I'm willing to take on any kind of new venture with both feet ready to jump in. Authorized to work in the US for any employer

Work Experience

Doordash Driver

DoorDash - Hiram, GA

June 2020 to Present

I wait for orders to come in then I accept them go to the restaurant pick them up and deliver them using GPS to find the located address for the guests that ordered the food. Make your deliveries on a tent in a timely fashion please be courteous and follow the instructions of the deliveries that are being made such as contact free deliveries

Dairy Queen Crew Member

Dairy Queen - Dallas, GA

March 2019 to Present

Follow up and call leads looking to refinance or obtain a loan Server/ Assistant Manager

IHOP Restaurant - Hiram, GA

April 2014 to December 2018

Attend to customer complaints, questions, and service. Deep cleaning, cooking, and making schedule for weekly shift.

Count and file paperwork and money count at the end of the day. Cashier

Martian's Restaurant - Austell, GA

April 2003 to March 2004

Lender

Vendor/attendant

Old Fashion Foods - Austell, GA

March 1999 to October 2000

Filled, vending machines, assisted customers, and took inventory Toddler/ 2year Teacher

Children Today - Austell, GA

April 1998 to January 1999

I was in charge of tending to the young children 2 and under. Education

GED in Adult Education

Chattahoochee Technical College - Douglasville, GA February 2004 to June 2004

Skills

• Customer Service, Customer Care, Restaurant Server (4 years), Restaurant Assistant manager (1 year)

Links

https://www.nexxt.com/p/BDC3A5F8-5C3B-4783-9548-5A39703AB60E

• Food Preparation

• Food Safety

Awards

Top beverage sales

September 2018

As a server at IHOP we were expected to get that up cell with our beverage sales. They held a contest every year for whoever can sell the most beverages within the company. I achieved this and received this award while working at IHOP in Hiram by being the top seller of beverages for the entire company that year.

Assessments

Food Service: Customer Situations — Highly Proficient December 2019

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Fine Dining — Familiar

January 2020

Knowledge of food and beverages in fine dining establishments and ability to provide exceptional guest service

Full results: Familiar

Numerical Reasoning Skills — Familiar

May 2019

Quickly and accurately perform basic mathematical operations, recognize numerical sequences, and interpret graphs.

Full results: Familiar

Bartending — Familiar

May 2019

Understanding, pouring, and mixing drink orders.

Full results: Familiar

Customer Focus & Orientation — Familiar

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar

Verbal Communication — Proficient

May 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Food Safety — Highly Proficient

May 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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