Administrative Assistant Digital Marketing
Resume:
CURRICULUM VITAE
MARY ATIENO NJOROGE
P.O.BOX 655**-*****
NAIROBI, KENYA
TEL: +254-*********
Email: **********@*****.***
PERSONAL DETAILS
Date of Birth : 6th December 1967
Gender : Female
Marital Status : Married
Nationality : Kenyan
Religion : Christian
EDUCATIONAL BACKGROUND
2022- Current
Diploma in Psychological Counselling
Serein College of Behavioral Sciences and Counselling
In conjunction with Alison College, UK
2003
Certificate
Leadership and Professional Development
Leadership Development Program
Daystar University, Nairobi
Academic Achievement Award
2022
Certificate
Financial Literacy
Financial Literacy Program
Kenya Bankers Association
Customer Relationship Management
Business Leadership and Ethics
Digital Marketing
Sales Management
Investor Readiness
Data Analytics
Debt Management
Taxation & Financial Reporting
Digital Payments
2022
DCP International, Nairobi
Master Trainer
Church Planting
2014
Global University, Springfield, Missouri, USA
Bachelor of Arts
Bible and Theology
2012
Nairobi Pentecostal Bible College, Nairobi
Diploma
Theology and Biblical Studies
2007
International Finance Corporation, Nairobi
Certificate in Business Plan Training
2004
Faith Evangelistic Ministry
Certificate in Ministry Foundation Course
1985
Khalsa Girls’ Secondary School, Nairobi
Certificate of Higher Education
WORK EXPERIENCE
January 2003- Current
PEFA Churches Kenya
Reverend Pastor
• Children Dedication
• Baptism
• Conduct Wedding Ceremonies
• Conduct Burial Ceremonies
• Christian Counselling
January 1998- December 2002
R&K Investments
Administrative Assistant
• Managed information on company databases for different organizational activities to track history and safeguard accurate information.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
• Performed administrative tasks, document management and report development for inter-departmental use.
• Received, sorted and directed incoming mail to maintain good communication channels.
• Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organizational objectives.
• Handled client correspondence and internal communications in professional manner.
• Organized and stored hardcopy files.
• Directed incoming mail, interoffice messages and packages to office recipients.
• Updated client correspondence files and noted additions in file index.
• Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
• Managed document control duties to reduce errors and maintain accurate records.
• Received and responded to high-volume correspondence via email and live chat.
• Safeguarded sensitive and confidential data in compliance with security best practices.
• Booked and paid for business travel and accommodation, communicating booking information to relevant staff.
• Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
• Leveraged business acumen and strategic collaboration skills to build rapport across all enterprise levels.
• Booked and coordinated equipment maintenance to meet operational needs.
January 1991- December 1997
Micropower International
Administrative Assistant
• Managed information on company databases for different organizational activities to track history and safeguard accurate information.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
• Performed administrative tasks, document management and report development for inter-departmental use.
• Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organizational objectives.
• Helped less experienced staff manage daily assignments.
• Received, sorted and directed incoming mail to maintain good communication channels.
• Handled client correspondence and internal communications in professional manner.
• Organized and stored hardcopy files.
• Updated client correspondence files and noted additions in file index.
• Directed incoming mail, interoffice messages and packages to office recipients.
• Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
• Safeguarded sensitive and confidential data in compliance with security best practices.
• Managed document control duties to reduce errors and maintain accurate records.
• Booked and paid for business travel and accommodation, communicating booking information to relevant staff.
• Planned office events by reserving venues, communicating schedules and coordinating setup.
• Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
• Leveraged business acumen and strategic collaboration skills to build rapport across all enterprise levels.
SKILLS ACQUIRED
Troubleshooting
Resourcefulness
Communication Skills
Counselling
Accounting
SUMMARY
Responsible and passionate about delivering outstanding quality and service. Offering over twenty years of experience in industry with history of recognition for performance. Expert Theologian and Lecturer bringing Fourteen years of expertise in Bible and Theology. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service. Dedicated Pastor with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Trustworthy Individual with many years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Adaptable with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. Motivated with years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget. Customer-focused manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales.
HOBBIES/ INTERESTS
Travelling
Music
REFERREES
Bishop Dr. Peter Ambuka
PEFA Churches Kenya
P. O. Box 655**-*****
Nairobi, Kenya
Cell: 072*******
Josephine Oruah
Therapy Specialist – Baxter (Vanguard Group)
Nephrology and Critical Care
P. O. Box 416**-*****, Nairobi
Cell: 072*******
Pastor Peterson Wanjohi
Kahawa West Cathedral of Grace
Cell: 072*******
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